Target, Cub Foods latest to get into home food delivery service

September 18, 2015

The race to be the best at food delivery is getting more competitive than ever.

Why it's time to gear up for the big holiday shopping season

September 18, 2015

New survey reveals small businesses should get going on digital strategy to capitalize on holiday sales time.

Saks, Lord & Taylor sign on for American Dream

September 18, 2015

The American Dream mega complex will boast retail, restaurants and entertainment when it opens in summer 2017 and expects to welcome 40 million visitors each…

Mobile Wallets 101

This report provides an introduction to mobile wallets, and explains why they should accept mobile proximity/point-of-sale payments through their own mobile…

Discover the key to creating a 1-to-1 customer experience

Attaining the holy grail in customer service is extremely challenging but doable. One viable approach is using a recommender system.

Kate Spade redefines the retail store associate role in a very thoughtful approach

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Fashion retailers' new job titles and job requirements reflect how deeply it believes everyone at Kate Spade is a brand ambassador.

Amazon Prime membership driving revenue growth, analyst expectations

September 16, 2015

Prime is now becoming a prime source of revenue for the top e-tailer.

Kroger ramps up data analytics to spur customer, consumer engagement

September 16, 2015

Supermarket chain aims to tap deeper data insight to drive more strategic business efforts.

Retailers: We need feds in fight against organized crime activity

September 16, 2015

The issue is even worse than last year with nearly 100 percent of retailers reporting an incident.

Sears taps seasoned leader to spearhead merchandising

September 15, 2015

New VP is no stranger to Sears given 28 years of leadership time.

Kellogg intends to make a big splash in West Africa

September 15, 2015

Breakfast brand leader is forging a strong strategy to be a big brand in West Africa.

UPS hiring on 90K for upcoming holiday delivery season

September 15, 2015

If there is one thing the delivery service doesn't want to happen this holiday season it's the scenario of not having enough workers to handle expected…

Economy indicators remain on a healthy path for the most part

September 15, 2015

Most economic stats indicate steady growth ahead.

The benefits of bill payment kiosks

by Kisha Wilson — Marketing Manager, SlabbKiosks

In the retail industry, competition has forced many business owners to differentiate themselves from their competitors, by offering unique products and…

Consumers want convenient, flexible, and simple ways to pay

Retailers who make the purchase process slow, arduous and inconvenient aren't going to score big with consumers in the near future.

UK fast-fashion player targets Boston for first of nine US store locations

September 14, 2015

The British retailer known for exceptional low prices plans to have nine stores up and running by the end of 2016.

Walmart gets its own special retail experience center

September 14, 2015

The showroom and simulated store operations center is focused on helping the world's top retailer drive new ideas and strategies in omnichannel efforts and…

Costco loses court round in Tiffany ring legal battle

Wholesale retailer under scrutiny for Tiffany ring allegations and Tiffany gets green light from judge to pursue damages.

Paris Retail Week joins forces with new show

September 14, 2015

Paris Retail Week, Sept. 21-23, is bringing together in one place E-Commerce Paris, a gathering for e-merchants, and a new event focusing on store digitization…

lululemon projects healthy revenue ahead given store, e-commerce performance

September 11, 2015

Though spending went up, revenue growth was healthy for the Vancouver high-end yoga clothing brand.