News & Media
Macy, Bloomies expand same-day delivery markets
August 7, 2015
Macy’s and Bloomingdale’s delivering same-day delivery to nine more market locations.
read now
Lowe's goes small in the Big Apple, new store format designed for city dwellers
August 7, 2015
Lowe's is going small and tapping interactive technology to make its first New York city store as customer friendly and engaging as possible.
read now
Anti-fraud chip technology not top of mind for business owners
August 7, 2015
New report reveals just about one third of business owners are ready for EMV cards.
read now
There's still time to hit CONNECT 2015: An industry event not to miss
August 6, 2015
Don't miss an opportunity to hear from experts, retail and restaurant leaders on everything from mobile payment to technology innovation.
read nowCompass Group adopts Five Freedoms for animal welfare
August 6, 2015
Compass Group joins Wal-Mart and General Mills in embracing Five Freedom’s procurement practices.
read nowVisa tests new mobile wallet service in India
August 6, 2015
Starting in September, mVisa will be available to 20,000 merchants in the greater Bangalore region.
read now
Target drops shipping fee to push back-to-school online traffic
August 6, 2015
Shoppers buying school supplies at Target.com will get all items sent free with no minimum purchase requirement for next nine days.
read now
Mobile POS market expected to increase 400 pct. by 2019
by Will Hernandez — Editor, NetWorld Media Group
If you're overwhelmed by the amount of choices in the current mobile point-of-sale market, prepare to feel that way for the next four years because this sector…
read now
Walmart taps mobile app to drive deeper online back-to-school sales
August 6, 2015
The upcoming weekend is viewed as the kick-off for annual school shopping, so the retailer is rolling up on rollbacks.
read nowReport: Shopping apps keep shoppers in store longer, more engaged
August 6, 2015
Deploying a store brand app is paying off for a majority of retailers. Nordstrom, though, isn’t feeling much love from app users.
read nowTesla Model X seat tweak adjusts sales, vehicle delivery strategy
August 6, 2015
Ensuring a smooth ride for those enjoying the electric SUV back middle seat doesn’t come without some bumps.
read nowIPO ahead for Neiman Marcus: Will second attempt be a winning move?
August 6, 2015
Luxury retailer aims to raise $100M with IPO and has expansion plans for 2016.
read now
Witness: The crumbling tenents of quality customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Was it a social experiment? No clue, but it clearly wasn't a warm fuzzy consumer interaction.
read nowHudson’s Bay named 'fastest-growing retailer' of 2014
August 5, 2015
The fastest-growing retailer in 2014 was Hudson’s Bay thanks to a 254-percent sales boost compared to 2013.
read nowFashion brand taps analytics to drive customer experience to higher level
August 5, 2015
Apparel merchant Marine Layer signs with RetailNext to gain customer insight.
read nowConsumers gobbling up meat snacks, beef seeing stiff competition
August 5, 2015
An push to eat healthier is spurring more protein-based meat snacks consumption in past five years.
read nowRewards program delivers the goods for National Coney Island chain
August 5, 2015
National Coney Island restaurant chain is reaping benefits of a new rewards program.
read now
Dear Amazon: Reneging on Prime does not make for a good customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When you sign up and pay for an annual service the only update or change should be one that benefits the subscriber. Otherwise it's pretty much called a gyp by…
read now
Engaging the millennial shopper: It's not easy but it can be done
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Getting millennials on board as loyal customers isn't just about tweeting, posting and sharing the latest products on Instagram.
read now
Lululemon brews unique approach for luring male shoppers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Lululemon obviously believes the way to building a bigger male consumer base is all about crafting the right beer.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
