Wells Fargo & Company veteran tapped to lead new client experience division

July 20, 2015

Chris Calvert and her team are focused on boosting customer service across the insurance business.

Bait, tackle retailers reel in $2.3B for US economy

July 20, 2015

The small to mid-sized marine recreational industry is proving to be a big retail boost for the economy, reeling in $2.3 billion in 2013.

Facebook 'buy' button ignites debate regarding consumer adoption

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Facebook is adding a ‘buy’ button so its zillions of users can shop as they socialize and the move has industry watchers buzzing.

First Data buys Transaction Wireless to bolster digital gift card platform

July 17, 2015

First Data Corporation hopes to bolster its prepaid gift card solution by buying digital gift card pioneer Transaction Wireless, a San Diego-based enterprise…

Mobile online retail payments in focus

by Will Hernandez — Editor, NetWorld Media Group

Total mobile online retail payments are expected to grow from $75.8 billion to $217.4 billion at a 23 percent compounded annual growth rate between 2014 and…

How to avoid potential handcuffs lurking in the credit card transaction

Plastic holders can make purchases easier, faster, and usually in greater quantities than they would if they were paying with paper. This makes transacting…

Amazon bested Black Friday in Prime Day sales event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon’s Prime Day sales promotion was already beating the mega online retailer’s 2014 Black Friday order rate by late afternoon Wednesday, with eight hours…

ENSURE FOOD SAFETY WITH NEW DISHWASHER-SAFE THERMOMETER KIT

Ensure food safety with FFR’s new dishwasher-safe thermometer, the FlashCheck® Waterproof Dishwasher Thermometer Kit. The FlashCheck® Waterproof Dishwasher…

TriMas Corp. delivers benefits to employees with kiosks

July 14, 2015

Manufacturing company TriMas Corp. has recently selected deployed kiosks to provide employee access to the company's benefits program.

Airport shoppers enjoying new interactive retail experience

July 13, 2015

Travelers at San Francisco International airport are now tapping interactive screens if looking to buy headphones or a cold healthy drink.

TriMas Corporation Selects SlabbKiosks as their Preferred Kiosk Provider

TriMas Corporation has selected manufacturer, SlabbKiosks to provide kiosks for its Benefits Program. The kiosks are being used as an Employee Health and…

Wal-Mart aims to beat Amazon with big sale, shipping incentive

Just one week after Amazon announced a big retail sales push with its ‘Prime Day’ event happening Wednesday, mega competitor Wal-Mart announces its response…

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

by Christopher Hall — w, t

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the…

How digital signage is leading retail's 'Internet of Things'

The Internet of Everything has changed the retail landscape when it comes to the customer experience; one of the principal endpoint solutions being utilized…

Wegmans Food Markets debuts meal plan for the busy family

July 10, 2015

Wegmans nutritionist Kirby Branciforte said the guide will help families with fast, healthy eating during the summer.

Dysfunctional consumers require most attention as they can hurt revenue big time

July 10, 2015

Every retailer knows to pay attention and reward the loyal, happy consumer but they also need to pay close attention to the irate, angry shopper.

Toys "R" Us prepping new online platform in ecommerce revamp

July 9, 2015

Toys “R” Us is moving its ecommerce operations in-house and developing a new online shopping platform.

Fee-based loyalty programs embraced by millenials

July 9, 2015

When it comes to fee-based retail loyalty programs the millennial shopper is the most enthusiastic.

AmEx gets PayPal-like with Express Checkout

July 9, 2015

AmEx Express Checkout enables AmEx cardholders to check out quickly at participating online merchants by using their americanexpress.com account login.

Sionic Mobile updates loyalty app

July 8, 2015

The latest version of the app has new features and functionality, including an interactive user interface, a two-tap checkout process and instant, real-time…