Net Element upgrades POS solution

June 11, 2015

Net Element has launched Aptito v.2.9, a proprietary cloud-based POS system that provides universal payment acceptance and numerous restaurant productivity…

NRF: Father's Day spending up over last year

June 11, 2015

While Father's Day spending pales in comparison to Mother's Day, the holiday should bring in $12.7 billion.

Interactive customer experience technology has to be natural

Technology should be used in way that's natural for consumers to interact with, and enhance the brand story, rather than be the story itself, says Ben Putland…

The new force at Old Navy: 4 loyalty Lessons from a retail revival

by Bryan Pearson — President, LoyaltyOne

Like a smattering of rhinestones on a pair of skinny jeans, Old Navy has emerged as the unexpected sparkle in Gap Inc.’s performance.

Armed with the right strategy, Instagram is valuable marketing weapon

The visual network requires its own specific strategy but must be part of the overall promotional effort.

Ensure recipe consistency and quality with new rotating ingredient scale

Guarantee precise ingredient measurement to ensure recipe consistency and quality with the new Rotating Ingredient Scale from FFR Merchandising.

Sears CEO 'encouraged' despite low Q1 numbers

June 9, 2015

Sears Hometown and Outlet Stores reported Monday that its operating income decreased 36.9 percent to $4 million and that comparable store sales decreased 1.…

Apple Pay gets more 'Wallet'-like with new additions

by Will Hernandez — Editor, NetWorld Media Group

Apple has added private-label and loyalty card support to its mobile payment system. The company also has announced that Apple Pay will launch in the UK next…

How to use humor in marketing to make your customers LOL

Making a customer laugh is a great thing, but if a humorous campaign falls flat the fallout will last longer than any potential merriment.

Interactive customer experience technology has to make sense

Consumers want to interact with technology, but that technology has to make sense for both the business and its customers, says Paula Suarez, director of…

How grocers, food retailers can keep up with restaurants

by Bryan Pearson — President, LoyaltyOne

Grocery retailers, armed with unprecedented levels of insights and technology, have the opportunity to provide consumers with the experiences and products they…

Using mobile to create a personalized guest experience

Jared Miller, CTO for the Atlanta Falcons, discusses how mobile can be used to create personalized experiences even when the customer isn't using their device.

Groupon, PeachWorks execs discuss how technology benefits operations

The CEOs of Groupon's Breadcrumb and PeachWorks discuss how their technology can help restaurants and retailers stay relevant.

Sprinklr acquires NewBrand Analytics

June 4, 2015

Sprinklr Inc., a social technology company, has acquired NewBrand, a location-specific text analytics software company.

Shoppers prefer using PCs to deal with customer service issues

by Cherryh Cansler — Editor, FastCasual.com

A new study found that shoppers still find more comfort in logging on to websites and PCs over their phones when it comes to dealing with customer service…

Facebook, Google top list of best retailers to work for

June 4, 2015

Facebook topped Business Insider's 2015 list of the best companies to work for in America

The self-service kiosk – one of the key elements of the micro market concept

by Kisha Wilson — Marketing Manager, SlabbKiosks

Micro markets can be described as a convenience store at the office, one that provides lunch, snacks and drinks that employees can purchase. What makes micro…

Silent but deadly: Why loud, angry shoppers are better for your bottom line

June 3, 2015

Retailers should welcome the irate shopper who vents her frustration on the sales floor; the angry customer who walks out in a silent huff is more dangerous…

Self-service: Why millennials, Gen Z expect it

by Laura Miller — Director of Marketing, Kioware

Retailers must give young consumers self-service options when it comes to shopping.

Apex Supply Chain Technologies rolls out self-serve restaurant kiosk

June 3, 2015

Apex has rolled out a new self-serve restaurant kiosk to allow on-the-go consumers to order from any device and pick up and pay for their food at the kiosk.