News & Media
Is Facebook Messenger coming to retail?
by Alex Hum — Chief Architect, IT Consultant
With a reach of more than 600 million active monthly mobile users, Facebook Messenger as a business platform has the potential to make quite an impact. Alex…
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TNS adds Ingenico, expands point-to-point portfolio
April 21, 2015
TNS' Managed POS Encryption helps merchants to protect sensitive customer information by eliminating the transmission of 'clear' cardholder data from the…
read nowKmart's Joe Boxer Tracker Band rewards users for doing nothing
April 21, 2015
Kmart is tapping into the fitness tracker trend with an "inactivity tracker" meant to promote the retailer's Joe Boxer pajama brand.
read nowTarget website, apps overwhelmed by Lilly Pulitzer shoppers
April 21, 2015
Target took its website off line for about 20 minutes in the dark hours of Sunday morning as early shoppers scanned through Lilly Pulitzer bathing suits, shift…
read nowMobile payments app for restaurant goers seeks to cut wait time and feed the hungry
April 20, 2015
Full Society launches IndieGoGo campaign to finalize app development designed to allow users to donate when paying for a restaurant bill.
read nowNeiman Marcus unveils new Snap. Find. Shop. app
April 20, 2015
New app will allow customers to interface with all of the retailer's inventory using images the user takes of in-store items.
read nowLevi Strauss and Lululemon detail RFID expansions
April 20, 2015
Both companies are fully migrating to the technology for their garments in stores.
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Taking a closer look at AmEx's land of Plenti
by Bryan Pearson — President, LoyaltyOne
Once again, one of the latest trends in U.S. retail is following that of Europe, and even the world. Like shifting hemlines and boot heights, the launch of the…
read nowRadius Networks and R2-D2 Builders Club launch beacon-powered interactive experiences
April 17, 2015
At this year's Star Wars Celebration event, visitors will be able to find the droids they are looking for and participate in special Jawa Scavenger Hunts using…
read nowPOS app provider expands business model into comprehensive business management
April 17, 2015
Lavu Inc. has consolidated the branding of their worldwide POSLavu iPad App by combining and redesigning all of their websites into one, and updating their…
read nowCustomer loyalty membership programs on the rise, study says
April 17, 2015
Despite their growth and popularity, loyalty programs don't automatically pay off for businesses, however.
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Under Armour boosts customer experience with digital signage in new Chicago store
by Christopher Hall — w, t
Athletic apparel and gear retailer Under Armour recently opened the doors of its newest specialty retail location on Chicago's Magnificent Mile – and the new…
read nowNew online Boutique gives Breitling more agility with tailored platform
April 16, 2015
The new online Boutique will provide a secure online shopping resource for those looking to purchase a Breitling, so customers can be assured they are…
read nowRichRelevance extends partner ecosystem to support omnichannel personalization
April 16, 2015
RichRelevance aligns with service and technology providers, including Accenture, Cognizant, Demandware, hybris and Oracle, to deliver a continuum of…
read nowDirect sales company intros platform to connect international brands with Chinese consumers
April 16, 2015
Chinese online direct sales company to leverage logistics and marketing capabilities to help international partners sell directly to China.
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The future of customer service is now
by Shep Hyken — CAO, Shepard Presentations
The 'customer service experience' encompasses every interaction, or touchpoint, that a customer has with your company; deliver value, and the customers will…
read nowVend Ecommerce aims to make it easier for brick-and-mortar retailers to sell online
April 15, 2015
Vend intros Ecommerce solution for multistore retailers to sell in-store, online and on-the-go.
read nowHome goods retailer blends art and e-commerce with dynamic imaging
April 15, 2015
Shibumi Home launches an interactive e-commerce presence on Shopify where shoppers create custom products with instant, photo-realistic visualization.
read nowElavon SDK update enables merchants to accept Apple Pay
April 15, 2015
Elavon said the Commerce SDK comprehensive kit also accelerates a business' ability to implement a secure, EMV-compliant payment product.
read nowKFC franchisee using video intel solution to reward employees, improve customer experience
April 15, 2015
Instant, actionable video intelligence from Envysion contributes to two percent improvement in bottom line across KFC stores in six months, claims the company.
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