Lowes Foods opts for Unata to pilot 1-to-1 e-commerce experience

April 7, 2015

Unata, the Toronto-based provider of one-to-one omni-commerce solutions, today announced that Lowes Foods, a locally-owned and operated grocery chain…

Returns are key for retaining UK customers, according to new research

April 7, 2015

More than 83 percent of consumers would stay loyal to a retailer with an easier returns delivery service, but majority expect a free service and more…

A customer service journey map can lead to instant gratification

by Shep Hyken — CAO, Shepard Presentations

Customer experience expert outlines how a customer journey map can lead to instant gratification and avoid 'instant misery' for customers.

Boating retailer West Marine deploys in-store digital signage kiosks

April 7, 2015

North American boating and accessories retailer West Marine, with more than 300 stores in 38 states, has deployed digital signage West Advisor kiosks in stores…

Ingenico, Intel to work on products for the Internet of Things

April 6, 2015

The companies will jointly develop a mobile tablet that supports EMV and NFC payment functionalities.

Learn why 'Fitting Rooms Matter'

'No buying decision is final until the try-on is complete!' says fitting room expert and Alert Tech CEO Marge Laney, who's on a one-woman mission to improve…

Verifone, Heartland strengthen relationship

April 3, 2015

Heartland said it will immediately make available Verifone's EMV and NFC-enabled VX 520 payment terminal and VX 805 PIN pad with Heartland Secure E3 end-to-end…

Ingenico preps merchants for EMV migration with new products

April 3, 2015

The point-of-sale provider announced two new additions to its line of products to help retailers and restaurants ease into chip card acceptance.

TigerLogic releases socially powered digital signage app for Google Chromebox

April 3, 2015

The Postano Kiosk App is designed to create new social media opportunities for in-store digital signage.

Pizza Hut executive discusses importance of mobile customer engagement

Baron Concors, Chief Digital Officer at Pizza Hut, discusses why it's important to think mobile first.

Study finds that customers want to help brands succeed

April 2, 2015

According to InMoment, the strongest theme consumers expressed was their desire to be valued by the brands they support.

Pyrim intends to educate merchants about mobile commerce

April 2, 2015

The company introduced what what it calls the Mobile Commerce Education Resource Kit, a guide designed to teach merchants about the mobile commerce ecosystem.

Talech intros premium service for tablet-based POS

April 2, 2015

The company partners with Boomtown, which provides on-demand IT support for local businesses.

Fashion retailer expands digital gift card distribution

April 2, 2015

Charming Charlie said it recently expanded its relationship with Stored Value Solutions.

Wincor Nixdorf introduces Albert to Australia

April 2, 2015

The new mPOS terminal features an Android platform that adapts to customer needs and provides real-time analytics and business insights, Wincor says.

Hitting the bull's-eye will require more than moms in minivans

by Chris Petersen — Owner, IMS

Can a retailer really target a customer segment and create loyalty in today's omnichannel retail marketplace?

Consumers are more motivated by loyalty programs than ever before

Marketers must evolve and differentiate programs to sustain consumer engagement in a highly competitive loyalty landscape.

Credit kiosk co inks deal with retail group

April 1, 2015

Versatile Credit, the provider of kiosk solutions linking lenders with consumers applying for credit in retail stores, today announced that it has partnered…

Survey says: Consumers more motivated by loyalty programs than ever

March 31, 2015

Enrollment levels in consumer loyalty programs have reached an all-time high as consumers continue to consider them valuable and credit them with influencing…

Save backroom space with unique folding carts

Save backroom space with the unique new Fold-N-Go® Carts from FFR Merchandising.