The rise of social selling in 2015

Early attempts by brands to gain followers and fans on social media are now giving way to more sophisticated efforts to leverage the power of social influence…

Ace Hardware testing same-day delivery

February 17, 2015

Ace's Express Delivery pilot has officially rolled out in 33 stores in select neighborhoods in Florida, Illinois, Colorado, Maryland, Texas and Arizona.

Pyrim intros tool designed to provide clarity to mobile commerce

February 17, 2015

Product lists over 100 consumer-facing, mobile commerce products and each is fully described and mapped to the mobile commerce ecosystem.

Consumer expectations of retailers growing fast, says new engagement index

February 16, 2015

J. Crew, Nike, Marshall’s and TJ Maxx, Walmart, Home Depot, Whole Foods, Amazon.com, Costco, and Dick’s all captured engagement leadership positions in a…

Mobeewave secures funding from Russian firm for mPOS expansion

February 16, 2015

Montreal-based company claims it is the world's first and only provider of dongle-free NFC mobile payment terminal products enabling payment acceptance on…

Nedap introduces cloud-based RFID solution for retail stores

February 13, 2015

According to the company, !D Cloud is the first solution in the market that enables retailers to significantly improve their on-shelf merchandise availability…

NRF issues statement on White House Cybersecurity Summit

February 13, 2015

The National Retail Federation issued the following statement from President and CEO Matthew Shay on the White House Summit on Cybersecurity and Consumer…

Starbucks' iOS app gets Apple Pay support

February 13, 2015

Users now can reload their prepaid card with the touch of a finger.

Visa to eliminate 16-digit account number for remote purchases

February 13, 2015

The move expands the company's Visa Token Service, which is intended to protect sensitive card information.

Jo-Ann Stores names Jill Soltau president and CEO

February 12, 2015

Soltau joins Jo-Ann with more than 25 years of experience in the retail industry. She most recently served as president of Shopko.

Can you, and should you, accept Apple Pay?

Balancing the benefits and the costs of new or upgraded point of sale equipment are key considerations when deciding whether Apple Pay is a good move for your…

Five innovative Barcelona retailers creating muy bueno customer experiences

by Bryan Pearson — President, LoyaltyOne

When most people think of Barcelona, the first features that come to mind are its unusual architecture, rich history and Catalan cuisine. But the area is also…

NRF forecasts retail sales to increase 4.1 percent over last year

February 12, 2015

The 4.1 percent increase would mark the biggest annual growth since 2011 when retail sales for the year increased 5.1 percent.

Consumer spending on home fashions, appliances rose for two years

February 12, 2015

Consumers spent more than $47 billion on small appliances, non-electric housewares products and home fashions in 2014, according to The NPD Group.

Mobiquity and ShopAdvisor announce partnership

February 12, 2015

Mobiquity Networks, which operates a national location-based mobile advertising network, has reached an agreement that will enable ShopAdvisor's nearly …

Bond launches CPG mobile loyalty app SynapzeSHOP

February 11, 2015

New solution integrates offers and loyalty initiatives to drive engagement, build deeper relationships and collect valuable shopper purchase data.

Why customer service and branding are the same thing

by Andrew Sharpe — Retail Strategist, BRANDSPANK

If you aren't investing in customer service, you're omitting the most influential piece of your brand's story.

ADL says Urban Outfitters product is 'eerily reminiscent' of Holocaust-era design

February 10, 2015

The Anti-Defamation League is urging Urban Outfitters to stop selling a tapestry that it says is “eerily reminiscent” of the prisoner gray and white stripes…

Hy-Vee selects Interactions for experiential marketing services

February 10, 2015

Interactions will engage shoppers through experiential marketing events in 50 store locations in Iowa, Illinois, Kansas and Missouri, with plans to expand to…

Apple Pay, bitcoin take to the skies

February 10, 2015

JetBlue becomes the first major domestic carrier in the U.S. to accept Apple's mobile wallet. UATP forms a partnership with BitNet to enable airlines to accept…