Helping Students Find Their Way: Towson University Aces Campus Communication with Wayfinding and Digital Signage

As a new student, there is nothing worse than being late to class because you could not find the room.With faculty, students, visitors and parents…

Optical store installs mirrored touchscreen that encourages online social interaction

London-based optician Kite GB has installed a touchscreen mirror in its East End store, with help from technology provider Zytronic.

Sears Shop Your Way program expands to include other brands

July 10, 2014

Shop Your Way, a free membership program and social shopping community with tens of millions of members, has announced a major expansion of its rewards program…

Mobile traffic to e-commerce sites rose from 3 percent to 37 percent in the last 4 years

July 10, 2014

According to the new Custora E-Commerce Pulse Mobile Report, in the past four years the percentage of traffic to e-commerce sites from mobile devices (phones…

Digital signage shelf tag firm announces $21M in funding

July 10, 2014

Wireless in-store digital signage shelf tag provider Altierre Corp. today announced that it has secured more than $21 million in financing that will be used to…

Shopper visits drop 10 percent, but sales are up

July 9, 2014

In-store retail analytics firm Euclid has released its monthly retail benchmarks report to analyze shopper activity and behavior during the month of June. This…

Woot founder launches new daily deal site Meh

July 9, 2014

In 2004, Matt Rutledge and his colleagues launched the pioneering retail site Woot.com, the first "daily deal" site — only one product was available every day…

Report says most retailers lag Amazon in strategic use of analytics

July 9, 2014

The retail industry is rich in data, yet retailers struggle to derive significant value from their analytics investments, according to a new research report…

Payment security data breach trends to receive scrutiny at September summit

July 9, 2014

Massive data breaches have raised questions about how to better protect consumers' personal and payment data. This will be the focus of a general session at…

Unilever uses scent marketing, hopscotch to launch new brand

by Christopher Hall

A mall campaign in the U.K. combined digital signage, scent emitters and interactive tech to launch a new laundry brand.

Back-to-school shopping: Parents asked to buy 29 percent more than last year

July 9, 2014

Approximately 52 million parents are heading to the stores this back-to-school season and retailers and marketers are trying earlier than ever to earn their…

Amazon merchants get a new loyalty option

July 9, 2014

Software firm Clutch has announced a new loyalty solution for Amazon Webstore merchants. Through the solution, Amazon Webstore merchants can use the Clutch…

Survey says only one-third of retailers using loyalty programs to promote back-to-school spending

July 9, 2014

Back-to-school shopping is the second largest retail event of the year, second only to holiday shopping. However, businesses are failing to use loyalty…

Sears, Kmart announce cross-store pickup

July 8, 2014

Sears and Kmart have announced an online/in-store collaboration to allow pickup of sears.com or kmart.com orders at any of each other's stores.

The power of consistent customer service

by Adam Toporek

A few of the reasons why consistency is important and why focusing on basics is a first step to creating consistent experiences.

Study: Card fraud victimizes one in four consumers worldwide

July 8, 2014

According to a fraud study of more than 6,100 consumers across 20 countries, one in four consumers has been the victim of card fraud within the last five…

C-store traffic gets a lift from foodservice offerings

July 7, 2014

Adding even more pressure to the increasingly competitive restaurant industry, convenience stores are getting a bump from consumers seeking out foodservice…

Mobile site redirects add 8 seconds to page loads for online retailers

July 7, 2014

Severe inefficiencies in how some of the top e-retailers' sites load on a mobile device add more than 8 seconds to the page load process, according to new data…

How to communicate price increases to your customers

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Your customers need to be gently reminded of the value they are receiving from you.

For the first time, Amazon is in the Top 10 largest retailers

July 3, 2014

For the first time since STORES Media began reporting on the Top 100 largest retailers in America, Amazon.com has joined the ranks of the 10 largest companies…