Scanners aim to make traveler security experience faster

March 28, 2024

The Myrtle Beach International Airport in South Carolina has deployed security checkpoint scanners aimed at making the security process faster for travelers.

Retail workers want more tech

March 27, 2024

A good number of retail workers, 40%, feel their employers don't invest in their tech needs and 20% feel it's a non-priority.

AI-powered retail: How to level-up in the human-centric digital evolution

AI is more than a technological upgrade; it represents a shift in the fabric of consumer engagement and an opportunity for business practice revitalization.

Craft retailer Joann files for bankruptcy, stores will remain operating

March 27, 2024

Fabric and craft retailer Joann will keep its 800 stores and website up and running after filing for Chapter 11 bankruptcy protection.

Wild Art Portal machine dispenses art prints

March 26, 2024

The Reveille Café at Fort Worden State Park in Port Townsend, Washington, has deployed a Wild Art Portal vending machine from Raw Art Collective. This machine…

Piggly Wiggly location home to book vending machine

March 26, 2024

A book vending machine has been installed at a Piggly Wiggly grocery store located in Neeses, South Carolina, according to a report from wltx.com.

Tea Shop undertakes in-store digital transformation

March 26, 2024

Tea Shop, a Spain-based bulk seller of fresh tea, has partnered with nsign.tv for its in-store digital transformation project, according to a press release.

How a robot named Tally is helping BJ's boost the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

BJ’s Wholesale Club is leveraging Simbe’s Store Intelligence platform to boost the customer experience and provide store associates more time to assist…

Duo open mom care vending machine in mall

March 25, 2024

A Mama Mergency vending machine has opened at the Dartmouth Mall in Massachusetts, according to a South Coast Today report.

Unlocking retail's unsung heroes: The indispensable role of store managers as strategists

To combat the threat of manager attrition, forward-thinking retailers are more focused on store managers than ever.

Nominations open for 2024 Elevate Awards

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the…

Target shutters self-checkout in Massachusetts location

March 25, 2024

A Target store in Dorchester, Massachusetts has shut down all shelf-checkout kiosks and is directing customers to a cashier line, according to a report by WBZ…

DMV installs kiosk in Charlotte, North Carolina grocery store

March 22, 2024

A pilot program is bringing the DMV to a grocery store in Charlotte, North Carolina, according to a WSOC report.

Specialty retailer showroom offers test-drive experience

March 22, 2024

Garner Appliance & Mattress has opened a Raleigh, North Carolina location boasting a showroom that lets customers test-drive appliances in a simulated…

Frontgate launches inspirational store experience

March 21, 2024

Frontgate, a furniture brand, has debuted a retail concept featuring a collaborative in-store design studio as well as an indoor-outdoor atrium at its new…

French lingerie brand deploys Etam Group tech for business agility

March 21, 2024

The Etam Group, an international retailer and lingerie brand in France, has deployed Precisely's Automate Studio technology to support accounts payable…

Deli brand taps Pricer automation tech

March 20, 2024

Prezzemolo & Vitale, a high-end delicatessen brand with stores in Italy and the U.K., is deploying Pricer's in-store automation and communication tech to…

Michaels celebrates craft creators with online marketplace

March 20, 2024

Michaels is celebrating handmade artists and creators with an online marketplace selling handmade goods and offering classes as well as how-to workshops.

Beyond the store: Retailers providing best end-to-end customer experience in 2024

by Mark Calvillo — Senior Vice President of Product, Restaurant365

Excellence in the holistic end-to-end customer experience is what was examined when partnering with Forbes on the 2024 Customer Experience All-Star list.

Consumers not too patient with online retail missteps

March 19, 2024

Half of shoppers are quick to break up with a retailer when dealing with incorrect online information, such as wrong store hours, inaccurate contact details…