Study reveals which online retailers did best on Cyber Week across the 'three screens'

December 12, 2013

Keynote, a provider of mobile and Web cloud testing and monitoring, just wrapped up its analysis of Cyber Week — the outshoot of Cyber Monday — as online…

Multidev Technologies announces new POS platform

December 12, 2013

Multidev Technologies, developers of ChainDrive POS, announced a complete redesign of the product's interface and the addition of new dynamic features.

5 ways to a customer-centric contact center

Your contact center is often the first introduction - or the last straw - a customer has with your company.

Target unveils online 'Awesome Shop'

December 12, 2013

Target today unveiled its "Awesome Shop" subsite, a curated collection of products that all have a few things in common: They've all been pinned on Pinterest…

Simon, Macerich and Westfield malls launch same-day delivery

December 12, 2013

Deliv, a same-day delivery company, today announced alliances with three of America's largest mall operators, Simon Property Group, Macerich and Westfield, to…

Instacart brings same-day grocery delivery service to Boston

December 12, 2013

Same-day grocery delivery service Instacart, which currently operates in San Francisco and Chicago, announced today that it has expanded into the Boston market.

Shortened calendar, promotions spur November retail sales

December 12, 2013

The shortened holiday shopping season spurred consumer spending in November, as Americans took advantage of Black Friday and Cyber Monday deals to make holiday…

Spindle will buy Yowza!! to capitalize on mobile coupons

December 11, 2013

The mobile commerce company Spindle is acquiring Yowza!! for its mobile marketing and couponing platform and merchant relationships.

Anonymity, privacy and onions: How Tor might impact online retailers

by James Bickers

The anonymous browsing protocol raises real concerns for anyone accepting payments over the Internet.

ShopperTrak reports retail sales, traffic decreased last week

December 11, 2013

Consumers spent a majority of last week recovering from "Black Weekend" holiday shopping. ShopperTrak reported that for the week of Dec. 2 to Dec. 8…

Fashion retailer Cato launches e-commerce presence

December 11, 2013

Cato, a specialty retailer of women's fashions and accessories, has made its debut in the world of online shopping with the launch of its first ever e-commerce…

Study shows that Amazon.com makes more than 2.5 million price changes every day

December 11, 2013

Profitero, a provider of online competitor pricing data, reports that Amazon.com is implementing more than 2.5 million price changes on a daily basis in its…

Consumer spending growth slowed despite strong retail sales during Thanksgiving and Black Friday

December 11, 2013

First Data Corp. has released its First Data SpendTrend analysis for Oct.31, 2013 through Dec.2, 2013 compared with Nov. 1 through Dec. 3, 2012. SpendTrend…

IDC Retail Insights releases top 10 predictions for 2014

December 10, 2013

IDC Retail Insights today hosted a webinar, "IDC Retail Insights 2014 Predictions: Worldwide Retail" highlighting the top 10 predictions for the year ahead. It…

ExxonMobile joins MCX mobile payments alliance

December 10, 2013

ExxonMobile has signaled its interest in promoting mobile payments by joining the Merchant Customer Exchange. The member-owned MCX is building a…

Retailers commit to 'Customer Bill of Rights'

December 10, 2013

On Monday, a number of large retailers met with the Rev. Al Sharpton, and agreed to publish and abide by a Customer Bill of Rights. The meeting, and the…

Kiind launches pay-on-use gift card platform in Canada

December 10, 2013

After launching in the U.S. this summer, the Victoria, Canada-based start-up Kiind has launched its digital gift card platform in Canada. The pay-on-use…

Post-Black-Friday research: Consumers more focused on their budget, getting good deals

December 10, 2013

After a successful extended Black Friday and another week in the stores, a healthy proportion of holiday shoppers are well on their way to being finished with…

Tetley using 'virtual assistant' to promote tea sales

December 10, 2013

Queue management firm Tensator announced it has helped long-standing British tea brand Tetley cause a stir in Kuwait’s supermarkets, by using Virtual…

Startup unveils wearable tech for retail floor, cloud connection

December 10, 2013

Technology start-up Theatro today announced the general availability of the Communicator Software-as-a-Service offering, a mobile workforce productivity…