Walmart worker and OUR Walmart member responds to CEO resignation

November 25, 2013

Walmart CEO Mike Duke announced today that he would be stepping down on January 31. The company immediately announced that Doug McMillon, currently the head of…

'Tis the season for digital signage at Saks Fifth Avenue

by Christopher Hall — w, t

Digital signage is playing a leading role in this year's Saks Fifth Avenue holiday display in New York City.

Cabela's to continue first-in-line Black Friday promo

November 25, 2013

Cabela's Incorporated announced it will present gifts to the first 600 shoppers in line at each of its U.S. retail locations Friday, Nov. 29.

Why customer loyalty isn't a 10-step process

Many have tried, but you can't develop a simple 10-step list for building loyalty. 

Bon-Ton Stores adds shoe-based mobile marketing solution

November 22, 2013

When in doubt, talk to the shoe.

Intel will let online shoppers pay by tapping contactless card or NFC phone against computer

November 22, 2013

Intel is embedding technology into computers that will let online shoppers pay by tapping a contactless card or NFC-enabled mobile phone against their PC or…

Springboard Retail launches web-based retail system

November 22, 2013

Springboard Retail has announced the public launch of its web-based POS and retail management system,which it says is designed to help retailers sell more, and…

Google prepaid card, tied to Google Wallet funds, goes live

November 22, 2013

Google's rumored prepaid debit card has surfaced. As Droid Life reported, the Google Wallet Card allows users to access their Google Wallet balance in the real…

Leading Mexican retailer adds mobile, analytics tools

November 21, 2013

Manthan Systems, a provider of business intelligence and analytics solutions for retailers, announced that its ARC Solution Suite has been selected by Grupo…

General Pants Co. goes multichannel with iPad kiosk plan

November 21, 2013

Australian retailer General Pants Co. announced its plans to deploy a fleet of in-store kiosks during a recent launch event in Sydney.

Verizon destination store opens at Mall of America

November 21, 2013

Verizon Wireless this week unveiled its first destination store at Mall of America in Bloomington, Minn., launching a new retail experience focused on helping…

Nearly 75% of consumers use a smartphone while shopping

November 21, 2013

Consumers go everywhere and can do just about everything on their smartphones, and shopping is no exception. According to the new Connected Intelligence…

First Data posts Oct SpendTrend report

November 21, 2013

E-commerce and payment processing provider First Data Corp. has released its SpendTrend analysis for Oct.1, 2013 through Oct. 30, 2013 compared with Oct. 2…

Retail Gift Card Association releases Holiday Gift Card Trend Tracker Survey

November 21, 2013

The holiday shopping season is just around the corner and to kick it off, the Retail Gift Card Association has released the results of its Holiday Gift Card…

Isis announces alliance program to support merchant technology

November 21, 2013

Isis, the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA Inc. and Verizon Wireless, today announced the launch of the Isis…

Survey of retail executives shows mixed sentiment for the holiday season

November 21, 2013

Retailers may be making their (inventory) lists and checking them twice this holiday season. A new retail outlook survey from CIT Group Inc., a provider of…

Focus! But on what?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Many of the most successful people I know attribute a great deal of their success to their ability to focus their time, effort and energy. The question is, how…

CXM company Sitecore acquires e-commerce vendor commerceserver.net

November 20, 2013

Sitecore, a provider of customer experience management software, announced that it has acquired commerceserver.net. According to the companies, the acquisition…

Survey shows that a majority of consumers will shop online for the holidays

November 20, 2013

An ongoing shopper behavior study conducted by The Integer Group and M/A/R/C Research shows that 30 percent of shoppers say the ease, speed, and low prices…

RSR releases omni-channel self-assessment tool for retailers

November 20, 2013

Retail Systems Research has announced the launch of the RSR Omni-channel Maturity Survey, an online self-assessment tool that helps retailers determine where…