Retail analytics firm Prism Skylabs announces $15M Series B led by Intel Capital

October 24, 2013

Prism Skylabs, provider of solutions to help retailers understand and optimize offline commerce, has announced its Series B funding round led by Intel Capital.

Ahead of a US in-store launch, apparel retailer Sweaty Betty revamps online presence

October 23, 2013

Amplience, a provider of rich-media solutions, today announced that it helped Sweaty Betty, the women’s active wear fashion retailer, redesign its online…

Neiman Marcus recognized by Luxury Institute

October 23, 2013

As part of its first installment of the Luxury Multichannel Engagement Index (LMEI) survey, the New York-based Luxury Institute asked consumers from households…

NRF applauds Congressional attention on patent trolls

October 23, 2013

The National Retail Federation today issued the following statement from Senior Vice President for Government Relations David French on the introduction of a…

Charlotte Russe reportedly preparing for IPO

October 23, 2013

Reuters reports that the apparel retailer Charlotte Russe, currently owned by equity firm Advent International, is in the beginning stages of preparing for an…

Forget technology: Retailers need to master the basics first

Tech is great, but retailers first need to master the basics of customer service and user experience.

Senator Chuck Schumer introduces voluntary 'code of conduct' for retail surveillance

October 23, 2013

U.S. Senator Charles E. Schumer, The Future of Privacy Forum and a group of location analytics companies — including Euclid, iInside, Mexia Interactive…

U.K. grocery price-matching schemes come under scrutiny

October 23, 2013

In recent months, leading U.K. grocers Tesco, Sainsbury's and Asda have been hyping their price-matching programs, promising shoppers the lowest price. But an…

Is ShopThis another nail in the coffin of traditional retailers?

by Chris Petersen — Owner, IMS

Before the proliferation of digital media, a primary way of learning about new products was through magazine articles and ads. To remember the cool stuff or…

'Want It' gift registry bookmarklet spans multiple online retailers

October 23, 2013

CheckedTwice, a free online Christmas gift registry, announced the availability of its "Want It!" bookmarklet, which allows users to add items to their wish…

Report: U.S. becoming a 'switching economy'

October 23, 2013

Despite having more data and insights into consumer desires and preferences, companies in the U.S. have failed to meaningfully improve customer satisfaction…

Shopgate e-book offers tip to help m-commerce sites grow holiday sales

October 22, 2013

Retailers who want to increase holiday sales should consider launching a mobile shopping website or app, according to the mobile commerce solutions provider…

7 strategies for building work ethic in your retail employees

Author Eric Chester delivered a keynote on reviving work ethic at this year's Fast Casual Executive Summit.

GuestLogix, NCR sign ten-year agreement

October 22, 2013

GuestLogix Inc., a global provider of onboard retail and payment technology solutions to airlines and the passenger travel industry, announced that it has…

Alternative gift registry targets people who don't want more stuff

October 22, 2013

The non-profit Center For a New American Dream has launched its So Kind Registry, an alternative gift registry that "encourages the giving of homemade gifts…

EBay will increase mobile focus, new chief product officer says

October 21, 2013

Is eBay in need of a refresh?

Twitter taps Google exec to head retail

October 21, 2013

Twitter is ramping up its retail division ahead of its initial public offering with the recent hiring of J.J. Hirschle, the former director of media and…

Survey: Because of the economy, shoppers are expecting discounts

October 21, 2013

PriceGrabber, a distributed e-commerce platform and shopping site, has released results of its first Winter Holiday Shopping Survey for 2013. The survey…

T1Visions to present 'digital store of the future' at RAMP Summit

October 21, 2013

T1Visions, a provider of interactive touchscreen tables and walls, will speak on the future of retail and "the digital store of the future" at the Retail RAMP…

How to handle a retail customer complaint in 6 steps

by Bob Phibbs — CEO, The Retail Doctor

Have you ever tried to make a customer complaint but been unable to?