VeriFone, NPCA will let drivers pay at pump with smartphone

October 14, 2013

VeriFone Systems and the National Payment Card Association have introduced a mobile payment and rewards solution for convenience stores and petroleum…

Comark to intro new monument kiosk during NRF show

October 14, 2013

Comark has announced that it will feature a new outdoor monument kiosk at the NRF Big Show on Jan. 13–14 in New York.

Study: Social media for brand conversations on the rise

'Word-of-mouth champions' are twice as likely to recommend a brand via digital.

Saks to introduce The Fifth Man concept shop

October 11, 2013

Chicago's flagship Saks Fifth Avenue store will offer men a "new lifestyle shopping experience all under one roof," said Tom Ott, senior vice president for…

Staples announces its promise to price match

October 11, 2013

Staples, the second largest e-commerce site in the world behind Amazon.com, announced yesterday its Price Match Guarantee. Starting November 3, Staples will…

Report: Teens experiencing spending fatigue

October 11, 2013

Investment bank Piper Jaffray & Co. has released its 26th semi-annual "Taking Stock With Teens" consumer insights project, which pointed to a sequential…

Five ways you are losing retail customers

by Gary Edwards — Chief Customer Officer, Emathica

Customer loyalty is the backbone of every successful retail business. Although it is important to attract new customers, the real gauge of the brand's health…

Reflect showcases in-store digital signage at Shopper Marketing Expo

October 11, 2013

Reflect, a provider of digital technologies for creating seamless in-store customer experiences, exhibited its wares for retailers at this year's Shopper…

The end of the beginning of e-commerce

by Doug Stephens — President, Retail Prophet Consulting

Global e-commerce is set to top 1.2 trillion dollars this year. And if that doesn’t seem astonishing, then consider that the figure represents a 19 percent…

Study: Showrooming up 156% over last year

October 10, 2013

Since 2012, there has been a 156-percent increase in consumers who purchased a product from a competitor while in a retail store, according to "Mobile Consumer…

Breadcrumb launches new customer relationship features

October 10, 2013

Breadcrumb, owned by Groupon, has released several updates to its free point-of-sale app that help local merchants build deeper relationships with their…

When does personalization become an invasion of privacy?

by Chris Petersen — Owner, IMS

Without realizing it, you are creating a digital trail of your behaviors with every click and tap that you make. E-commerce has been using our cookies to track…

NCR APTRA debuts in Africa

October 9, 2013

Today at the ATM Industry Association Africa Chapter conference, NCR Corp., in collaboration with Bytes Managed Solutions, its exclusive distributor in South…

Holiday 2013: How to translate fewer days into more revenue

This year's holiday calendar is unique, and it will create some equally unique challenges for retailers.

Amazon rolls out response to PayPal with 'Login and Pay'

October 9, 2013

Capping off a day packed with payment news came yesterday's launch of Login and Pay with Amazon, the Internet giant's plan to share its 215 million active…

Taiwan GNCs get healthy dose of digital signage

October 9, 2013

Health-and-nutrition retail chain GNC has adopted digital signage solutions in its Taiwan stores and has continually built digital signage-equipped stores all…

Transparency as a service requires role of the consumer

by Bryan Pearson — President, LoyaltyOne

If "transparency as a service" is the new buzz term in marketing, we should remember there is such a thing as bad service.

PayPal letting shoppers pay by QR code

October 8, 2013

Payments giant PayPal may finally have found a way to get people to use QR codes.

FineLine and Scanbuy collaborate on mobile engagement solution

October 8, 2013

FineLine Technologies Inc. and Scanbuy Inc. have announced an agreement that will enable retailers to easily implement a QR code, Microsoft Tag, and/or an NFC…

US Bank, Monitise partner for mobile commerce

October 8, 2013

U.S. Bank and the mobile money solutions provider Monitise today announced an agreement to accelerate the delivery of a product discovery and shopping service…