RCEES: Jim Knight talks about service that rocks

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The former Hard Rock trainer gives tips on how to treat your business like a band.

Boise Albertsons checking out of self-checkout

August 13, 2013

Three Boise, Idaho, Albertsons stores are getting rid of their self-checkout lanes, a spokesman for the regional Albertsons division has told the Idaho…

Report: Card spending growth solid in July

August 12, 2013

First Data Corporation has released its First Data SpendTrend analysis for July 2-30, 2013 compared to July 3-31, 2012. SpendTrend tracks same-store consumer…

American Apparel implements RFID tool from Impinj

August 12, 2013

UHF Gen2 radio frequency identification technology provider Impinj Inc. today announced that retailer American Apparel is using a a fully automated Senitron…

CastNET integrates NFC with digital signage

August 12, 2013

CastNET announced today that it has developed and is shipping a new solution that fully integrates Near Field Communications, a.k.a. NFC technology, with its…

Latest eBay app brings online benefits to brick-and-mortars

August 9, 2013

In a move that strengthens the relationship between online and brick-and-mortar commerce, eBay has launched the Retail Associate Platform — an application that…

Shopventory to bring POS tools to PayPal Here

August 9, 2013

Shopventory, providers of business intelligence and inventory management for mobile point-of-sales, today announced it is bringing its suite of tools to…

Best Buy tries to welcome its website to the new age

August 9, 2013

As part of its drive to turn around its sales slump, Best Buy Co. will give its outdated website a new-age makeover.

ZoomSystems seeks global expansion with Vigix acquisition

August 9, 2013

Automated retail company ZoomSystems recently announced the acquisition of Vigix Inc. and its patented no-moving-parts technology, which ZoomSystems said will…

American Express Serve will find a new home in the Isis mobile wallet

August 8, 2013

American Express Serve will be introduced to the Isis mobile wallet, the companies announced today. The new co-branded account will be offered in every Isis…

Building customer loyalty the hard (and only) way

Follow the framework for building satisfied customers by applying these four elements.

How to optimize your store for summer

by Gary Edwards — Chief Customer Officer, Emathica

Now that summer is well underway, it’s time for retailers to turn up the heat. After spending prolonged time indoors during the cold weather, customers are…

Target offers a look at its store design philosophy

August 7, 2013

Target offered a behind-the-scenes look at its store design philosophy through the years on its website, "A Bullseye View."

Merchant Warehouse introduces omni-channel commerce for retailers

August 7, 2013

Merchant Warehouse today announced the omni-channel extension of its Genius Customer Engagement Platform. With this capability, retailers can now offer payment…

Report: Appliance customers seeking end-to-end experience

August 7, 2013

Appliance retailers need more than just a large selection of appliances or the best prices to satisfy their customers, according to the J.D. Power 201…

Amazon adds fine art marketplace

August 7, 2013

Amazon.com Inc. today announced the launch of Amazon Art (amazon.com/art), a marketplace that gives customers direct access to more than 40,000 works of fine…

Clarks shoes will add Visa digital wallet in UK, Ireland

August 7, 2013

Clarks, the U.K.-based shoe retailer, will allow customers to make online purchases using the V.me by Visa digital wallet service, Visa Europe and WorldPay…

Yankee Group mobile wallet report examines slow adoption rate, offers engagement tips

August 7, 2013

Nearly 70 percent of consumers are interested in adopting mobile payments, but less than 14 percent have actually completed a mobile transaction in the past…

IKEA's 2014 catalog lets shoppers virtually furnish a room (Video)

August 6, 2013

IKEA has stepped up its augmented reality game with the latest round of AR features embedded in its 2014 catalog — cementing the retailer's place at the…

Elo expands portfolio with omnichannel offerings

August 6, 2013

Elo Touch Solutions today announced an expanded portfolio of offerings that it said will help retailers accelerate their omnichannel initiatives.