Selfridges puts on denim and digital signage

August 6, 2013

Selfridges, one of the world's best-known department stores, put on denim and digital signage for the launch of its Denim Studio, which it is calling "the…

VeriFone seeks to simplify payments with Point launch

August 5, 2013

VeriFone Systems Inc. announced the launch of a new payment-as-a-service solution that it said simplifies payment complexities for its direct merchant…

Turkey's largest retail chain wows shoppers with self-checkout

August 5, 2013

Shoppers at Turkey's Migros Türk supermarket chain are embracing self-checkout technology from NCR, according to an article from International Supermarket News.

MokiMobility's latest app readies for rise of mPOS

August 5, 2013

MokiMobility announced recently the launch of what the company calls "the industry's first purposed device-management mobile application for the iPhone."

Infographic: The High Cost of Internet Downtime for Retailers

This infographic highlights what's at stake when the Internet goes down in your stores and how to virtually eliminate the risk of downtime.

How long are shoppers willing to wait? Six minutes.

August 2, 2013

A new study by Omnico, which surveyed 1,344 U.K. consumers, says that British shoppers are willing to stand in line an average of six minutes before giving up…

Will customer reviews become a bigger influencer for retail purchases?

Despite the hype, online customer reviews appear to play only a small role in consumer purchasing decisions.

Customer behavior tracking doesn't always have to be creepy

August 1, 2013

Following consumer backlash toward Nordstrom after customers became aware that they were being tracked via their smartphone's media access control address…

Could Pinterest reverse the effects of showrooming?

August 1, 2013

Recent data distributed by Vision Critical suggests that the social media site Pinterest may serve as a reverse showrooming tool for retailers. According to a…

Apple is going to business school

by Chris Petersen — Owner, IMS

There is always a lot of press about Apple. There are Apple stock forecasts, new product predictions and literally hundreds of stories about their stores. But…

Logic vs. emotion in retail pricing

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

My thanks to Paula Jones, Craft and Hobby Assn. Canada, for sending me this January 22, 2013 Forbes article, Postscript On Retail Pricing: Avoiding the "Race…

Navigating the challenges of retail self-service

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Frank Mayer and Associates discusses what solutions stay afloat in the sea of self-service.

Google allowing Starbucks to offer faster Wi-Fi

August 1, 2013

Starbucks has selected Google to provide the next generation of its Wi-Fi offering for its customers. Beginning this month, new U.S. company-operated Starbucks…

ABA releases statement on interchange fee ruling

July 31, 2013

The American Bankers Association wasted no time expressing its opposition to today's U.S. district court ruling that the Fed had set the Durbin Amendment debit…

Debit fee cap set too high, U.S. district court judge rules

July 31, 2013

A judge for the U.S. District Court in the District of Columbia sided today with retailers who claimed that the Fed had set the debit transaction fee cap…

Study shows coupon use climbing, spurred by digital

July 31, 2013

According to "CPG Coupon Industry Facts," a half-year report by Valassis unit NCH Marketing Services, coupon use is returning to modest post-recession growth…

Harrods draws customers in-store with Fragrace Explosion

July 31, 2013

The London department store Harrods is enticing fragrance enthusiasts with its month-long "Meet the Perfumers" experience, Luxury Daily reported.

Cosmetics counter gets dolled up with transparent digital signage (Video)

July 31, 2013

­­­Inglot, a cosmetics company specializing in makeup and cosmetics accessories in the Netherlands, is enhancing its products' beauty factor in-store via…

Zebra Technologies launches new brand for retail-specific solutions

July 31, 2013

Zebra Technologies Corp. has announced the launch of Zebra Commerce, a new brand that encompasses a suite of hardware devices, software applications and…

AT&T to share customer experience insights at San Diego summit

July 30, 2013

In 2012, AT&T opened the doors to its first and only brand flagship store. This space is designed to showcase the best of the brand through interactive and…