Survey: Shoppers desire mobile personalization

April 23, 2013

Symphony EYC announced the results of a survey that found both Americans and Europeans desire mobile interactions as part of their overall grocery shopping…

Ingram Micro Europe, Scala expand distribution deal

April 22, 2013

Ingram Micro Europe has extended its partnership with Scala to provide that company's SaaS platform across Europe. Ingram Micro Europe is a division Ingram…

How will retailers deploy digital signage for customer engagement?

April 22, 2013

RetailCustomerExperience.com sister site DigitalSignageToday.com is preparing this year's edition of its "Digital Signage Future Trends" report, and needs your…

Retail tech: Creepy for consumer, beneficial for business

April 22, 2013

Retailers have plenty of tech in their arsenal to beef up their approach toward an improved customer experience. But according to an article from ShopSmart…

Honeymoon registries get personal with video feature

April 22, 2013

Engaged couples looking for creative alternatives to the traditional wedding registry have shifted the focus from the ceremony to the honeymoon. And portals…

'Father of customer experience' to speak at August retail event

Lou Carbone will deliver a keynote address at this year's Retail Customer Experience Executive Summit.

GlobalShop 2013: WD Partners discuss 'digital disconnect'

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

Executives with WD Partners revealed exclusive study results during their GlobalShop conference session.

The digital future of retail

In the next ten years, retail as we know it might come to an end.

AOPEN, Intel tracking solution helps retailers gauge customer response to digital signage

April 18, 2013

Retailers are turning to advanced motion sensors to gauge the effectiveness of their advertising. And today’s precise customer tracking tools can not only…

GlobalShop 2013: Understanding the connected consumer

April 18, 2013

There is a growing conundrum in retail: How do you capture the attention of the connected consumer?

Why retail labor cuts are short-sighted

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

The supermarket industry is notoriously frugal. Rarely is an article written in the mainstream media that doesn’t mention the razor-thin margins retailers…

CORESense streamlining multichannel operations for specialty retailer

April 18, 2013

CORESense, a provider of cloud-based retail management and e-commerce software solutions, today announced that the billiard and game room furniture retailer…

Moneris, Lightspeed partner on mobile payment platform for retailers

April 18, 2013

Canadian payment processor Moneris Solutions Corporation and retail software provider LightSpeed announced a new partnership to create an integraed mobile…

GlobalShop 2013: Training shoppers to buy

April 18, 2013

Herb Sorensen has found the Holy Grail — of retail, that is.

UK auto dealer turns to Amscreen digital signage network to promote Fiats

April 17, 2013

A United Kingdom automotive group has turned to the European digital media network owner Amscreen to help promote its Fiat line.

Walkbase traffic tracking integrates Google Analytics for online/offline traffic comparisons

April 17, 2013

Walkbase, a London-based company that offers a traffic-tracking solution for retailers, has announced it is now offering integration with Google Analytics…

Why the Four P's of marketing no longer matter in retail

It's mobile influence, not mobile commerce, that retailers should be focused on.

ComQi's New Wins Highlight a Strong 2013

ComQi’s leadership in delivering innovative yet easy to use digital signage and in-venue multi message management solution gains broad acceptance as new…

Can 'digital associates' create a personal experience online?

by Chris Petersen — Owner, IMS

In my last blog, we discussed a major difference between e-commerce and retail stores. Online retail is very effective and efficient IF you know WHAT you want…

Marketing faux pas

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Eric Spitznagel, in his SFGate article Memorable marketing flip-flops, highlights the errors of some well-known, well-respected brands.