Not every Gen Zer loves their Valentine’s Day gift

February 9, 2024

One in four U.S. Gen Z Valentine's Day gift recipients secretly return the item and get cash.

eyefactive Presents Two World Firsts as ISE 2024 in Barcelona

eyefactive, a leading provider of touchscreen software and technologies, is proud to announce its participation at the Integrated Systems Europe (ISE) 202…

The benefits of Hughes managed network services for retailers

Carl Udler of Hughes talks to Retail Customer Experience editor Judy Mottl about how Hughes helps retailers solve and prevent network connectivity problems…

Generative AI adoption, pilots top enterprise agenda

February 8, 2024

Nine in 10 organizations are adopting or piloting generative AI systems, according to a MIT Technology Review Insight report.

7-Eleven acquiring 204 stores from Sunoco LP

February 8, 2024

7-Eleven Inc. will acquire 204 stores from Sunoco LP, including Stripes convenience stores and Laredo Taco Co. restaurants.

Partner Tech USA CEO shares customer engagement philosophy

Sandra Hsia, CEO of Partner Tech USA, shares insight on the company’s customer engagement strategy, its holographic touch innovation and its AI-based powered…

Rocky’s Ace Hardware expands footprint

February 7, 2024

Rocky's Ace Hardware, a family-owned Ace Hardware dealer, is acquiring two Massachusetts stores and will grow to 50 locations across nine states.

Retailers investing in AI this year

February 7, 2024

Retailers are committed to AI infrastructure spend this year with over 60% planning to increasing AI investment in the next 18 months.

How a jewelry insurer is driving customer engagement via AI

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

BriteCo, which offers jewelry and watch insurance, is tapping Generative AI to boost customer service as well as streamline company processes.

Bluefin chief talks customer-centric strategy, retail product offerings

Frank Pisano, CEO at Bluefin, a longtime digital signage veteran, shares insight on his first year at the helm, Bluefin’s customer-built strategy and the…

Australian sports enterprise deploys Mashgin self-checkout kiosks

February 6, 2024

The Adelaide Oval, a sports ground in Adelaide, Australia has deployed 20 self-checkout kiosks from Mashgin.

Buc-ee’s coming to Mebane, North Carolina

February 6, 2024

A Buc-ee's gas station and convenience store has got the green light to open in Mebane, North Carolina.

Blending tangibility and technology to flourish in the 2024 in-store retail redux

by Carl Rysdon — Vice President, Retail Industry, Ricoh USA

The future of retail in 2024 and beyond lies in retailers who can seamlessly integrate the tangible with the technological.

Cantaloupe snaps up Cheq Lifestyle Technology

February 6, 2024

Cantaloupe Inc., a provider of end-to-end technology solutions for self-service commerce, has acquired Cheq Lifestyle Technology Inc. for an undisclosed sum…

Consumers want AI disclosures

February 5, 2024

More than half, 68%, of consumers believe brands and retailers should disclose use of AI and 59% agree companies should be legally mandated to disclose AI use.

Pivotree exec shares insights on frictionless commerce for retail

Pivotree’s Sean Daley talks to Retail Customer Experience editor Judy Mottl about their frictionless commerce solutions and how they allow retailers to deliver…

Skechers teams with o9 for greater operations efficiency

February 5, 2024

Skechers, a footwear retailer, is partnering with o9, an AI software platform provider, to digitally transform its retail planning processes within its North…

Star Micronics answers rising business demand for label printers

John Maieli of Star Micronics demonstrates key features of their newest label printing solutions for retail and hospitality.

Presented by Star Micronics America

REI plans 10 stores in 2024

February 2, 2024

Outdoor retailer REI Co-op plans to open 10 stores this year. Locations finalized for summer launches include Glendale, Arizona and Rancho Mirage, California.

Free returns a loyalty driver for retailers

February 2, 2024

Retailers offering free return programs are seeing solid customer loyalty as 72% of shoppers stay loyal to brands offering the perk.