Golf retailer seeing lift from mobile website

July 19, 2012

Specialty golf retailer Golfsmith is using mobile cloud technology from Moovweb to run its experimental mobile website and iPhone app. Golfsmith's desktop…

JC Penney to eliminate standard checkout

July 19, 2012

J.C. Penney CEO Ron Johnson is on a mission to eliminate traditional checkout by the end of 2013. In its place, he's pushing mobile and self-checkout, telling…

Online cash-as-gift registries may replace in-store wedding registries

July 19, 2012

While wedding registries have been an easy way for retailers to get traffic, one website is betting that many betting engaged couples would rather receive cash…

School supply lists going digital at Walmart

July 19, 2012

Nearly 80 percent of moms with children in kindergarten to 12th grade consider back-to-school a time for a fresh start, according to a study conducted by…

5 ways retailers can get more from digital signage

July 19, 2012

Scala Inc. recently offered five tips for retailers looking to get started with digital signage systems to educate consumers about available products and…

The impact of omnichannel on specific retail segments

Peggy Casey and Bharat Popat with Cisco talk about key omnichannel trends facing retail stores and e-commerce operators.

Charming CHARLIE adds in-store experience analytics tool

July 18, 2012

ForeSee, a customer experience analytics company, has announced that it will measure and analyze the in-store customer experience for Charming CHARLIE.

Study: One in 10 smartphone owners have written a review while in-store

Mobile and social customer experience strategies are becoming more important than ever for brands.

Macy's, shopkick instantly launch mobile rewards program

July 18, 2012

Macy's is the latest retailer to fully roll out shopkick, a location-based shopping app that rewards shoppers for walking into stores and interacting with…

Loyalty means never having to say, "Eat that second doughnut"

by Bryan Pearson — President, LoyaltyOne

Smart marketers know that the key to winning customer loyalty is through using personal data in a way that benefits both the company and the consumer.

Petco discovers shopping trends with new analytics solution

July 18, 2012

Petco is learning about its customers with a new text analytics solution from LivePerson Inc., a provider of real-time engagement solutions. The pet store…

Digital sign co unveils e-paper products to create seamless retail solution

July 18, 2012

Altierre Corp., a provider of low-power wireless technology that enables dynamic pricing, promotion and product information in brick-and-mortar stores, has…

Retail Top 100 2012, No. 57: Retail crowdsourcing

July 18, 2012

Ace hammering out smaller stores

July 18, 2012

Following the recent retail trend of smaller stores, Ace Hardware has opened about 400 scaled-down locations that take up only 5,000 square feet or less,…

Researchers to investigate likelihood of fraud with mobile self-checkout

July 18, 2012

Theft and fraud are growing concerns of consumers adopting mobile coupons and contactless payments, and researchers at the University of Arkansas are examining…

Do customers control your pricing?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

The CEO of a staffing firm asked what I did for a living. When I told him that I help companies get higher prices regardless of what their competitors or the…

Survey: Average US consumer will spend $300 on back-to-school

July 17, 2012

The back-to-school shopping season is already underway with one-third of households reporting that they have begun to shop, according to a special ICSC-Goldman…

Yahoo's Jerry Yang invests in gift card payment company

July 17, 2012

Yahoo co-founder Jerry Yang has invested in Openbucks, a gift card payment network, that recently announced the closing of a $4.8 million Series A round of…

Shoppers can print custom greeting cards from Kodak kiosks

July 17, 2012

Shoppers looking for the perfect greeting card with no luck can design their own now that Kodak has partnered with California-based Greeting Card Universe.

Retail Top 100 2012, No. 58: Whole Foods

July 17, 2012