News & Media
Using AI to battle declining profitability in convenience stores
by Jerry Abiog — CEO & Co-Founder, Standard Insights
By leveraging first-party data and using AI in personalizing recommendations, inventory forecasting, and optimizing pricing, retailers can improve sales and…
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American Freight debuts store format featuring improved shopping experience
January 5, 2024
American Freight has launched a new store layout promising customers an upgraded shopping experience.
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AI ranks high on retail CX 2024 predictions
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When it comes to 2024 retail customer experience leaders expect AI to play a starring role given its prominence in 2023.
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Holiday season online spent hit record-setting level
January 4, 2024
A record $222.1 billion was spent online this holiday season — $10.4 billion more than last year.
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Consumers love paying with points
January 4, 2024
Consumers are embracing the pay with points redemption opportunity with 84% stating they would use the loyalty currency option if offered.
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Retail returns hits $743B in 2023
January 3, 2024
Total retail returns in 2023 hit $743 billion, according to a National Retail Federation and Appriss Retail report.
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Target locking up underwear ticks off shopper
January 3, 2024
A Target customer wasn't too happy to find that underwear he was thinking of buying was locked up in a glass security section.
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India mall debuts robotic cotton candy machine
January 3, 2024
A cotton candy vending machine that uses a robotic arm has been introduced in Punjagutta's Next Galleria mall in Hyderabad, India, according to a…
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Unwrapping loyalty: 3 powerful tactics for post-holiday success
by Sai Koppala
January offers retailers another enticing opportunity to make gains with shoppers at a time when competitors are taking their eye off the ball.
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Woman wanted for stealing $600 in merchandise at Target self checkout
January 2, 2024
Police in Chambersburg, Pennsylvania are looking for a woman they claim stole more than $600 worth of merchandise from a Target store while using a…
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Costco taps digital signage to revolutionize store associate engagement
by Daniel Brown — Editor, Networld Media Group
In today's episode, we sit down with Guy Silver, employee communications director at Costco, to hear how the retail brand partnered with Appspace in its…
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TikToker claims he was shortchanged at Zara self-checkout kiosk
January 2, 2024
A TikToker recently posted a video of himself using a self-checkout machine at a Zara Miami store and complaining that he should get a discount for having to…
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Carrefour debuts automated grocery store in Belgium
January 2, 2024
Carrefour, a Paris-based supermarket chain, has introduced an unattended store in Belgium called Carrefour BuyBye that consists of refrigerated vending…
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Catch up on informative retail CX webinar insights
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
RetailCustomerExperience is home to a bounty of informative webinars. In case you missed a few during 2023 here's a quick easy list for catching up.
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Cracking the code of using robotics in retail
by Gavin Donley — Head of Marketing, Brain Corp
Embracing robotics is not just a technological evolution but a strategic imperative for retailers aiming to thrive in the ever-more competitive retail…
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Look Back: Top retail customer experience blogs of 2023
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
RetailCustomerExperience is home to wide-ranging blogsphere. Here’s a look at top blog contributions during 2023.
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A look at 2023 trends and what’s ahead in 2024
by Lori Bruss — VP of Marketing, Speedeon
Data is key for better understanding your target audience and with the right data — consumers will be less inclined to hit the dreaded unsubscribe link and run…
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Uniqlo self-checkout counter for apparel wins kudos
December 28, 2023
Uniqlo, an apparel store that allows customers to check out purchases at a counter that uses radio frequency identification technology to process the…
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Look Back: Top retail CX stories of 2023
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The year 2023 was one of retail innovation when it comes to retail customer experience. In case you missed any coverage, here’s a rundown of top brands and…
read now5 Reasons for Touch Screen Tables
Discover the benefits of interactive touchscreen tables for your business. With specialized software and intuitive user interfaces, touchscreen tables provide…
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