News & Media
For Abercrombie CEO, jet-setting no brief affair
by Lisa Biank Fasig — Director, JZMcBride and Associates
At a cost of $200,000 a year, you'd think the cabin crew of Abercrombie & Fitch's corporate jet could at least get to wear regular shoes.
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Will same-day shipping make us happier customers?
by William Cusick — President, Customerspectives
Both Amazon and Walmart are vying to be your retailer of choice, and one aspect that we are all apparently about to start demanding is same-day delivery of our…
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Opinion: Consumer confidence could have its dangers
October 29, 2012
According to an article on The Daily Beast, this fall, for the first time since late 2007, the percentage of Americans who say their personal financial…
read nowMicrosoft allegedly fakes line for Windows 8 launch
October 29, 2012
In a possible move to rival Apple's diehard fanbase, Microsoft is being accused of staging huge lines at some stores for the launch of Windows 8, in order to…
read nowRetailing 2020 Report predicts swift evolution
October 29, 2012
Consulting firms Kantar Retail and PwC Network recently released the "Retailing 2020" report that looks at key factors for retailers and suppliers in an age of…
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I have seen the future of retail and his name is Errick
by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.
Last week I was in California visiting family, but like most of us on "vacation" these days, I was still working in my subconscious. One of my goals while…
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The great digital divide: Natives versus Immigrants
by Chris Petersen — Owner, IMS
If you look at age demographics, there is an amazing stat: 50 percent of the world's population is under 30 years old! No one under 30 remembers typewriters…
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Here's why retailers should put up their Christmas displays before Halloween
by Bob Phibbs — CEO, The Retail Doctor
It's that time of the year ... time for the leaves to change, corn mazes to sprout up, pumpkin spice latte demand so strong Starbucks has shortages. And of…
read nowStudy: Social media interaction leads to long-term sales increases
October 26, 2012
New research shows that social media interaction between a customer and a brand drives immediate and long-term sales increases. The 2012 LoyaltyOne Social…
read nowBrad Pitt's Chanel ad garners criticism, parodies
October 26, 2012
A Chanel No. 5 ad featuring Brad Pitt has divided the globe, according to an article on businessweek.com. The black-and-white commercial has gone viral, with…
read nowApple's positive earnings report has the iPhone to thank
October 26, 2012
Apple announced in its quarterly earnings report that profit rose 24 percent to $8.22 billion, but product overhauls will put pressure on profit margins.
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Olympics not a win for Redbox
by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group
A lack of new releases for Redbox and high Olympic viewership led to a stagnant Q3.
read nowUK retail sector shows job growth
October 25, 2012
The British Retail Consortium announced today that retail employment rose by 2.9 percent in the third quarter of 2012 compared with the year prior, marking the…
read nowTarget finally sells its credit card business
October 24, 2012
Target agreed to sell its credit card portfolio to Toronto-Dominion Bank, nearly two years after the retailer said it wanted to unload the business, according…
read nowBarnes & Noble admits to hacker attack
October 24, 2012
Barnes & Noble customers should be closely watching their credit card statements following a recent hacker attack on the bookseller. According to reports…
read nowIndex: Overall consumer confidence at highest point in five years
October 24, 2012
According to the latest CEA Index released this week by the Consumer Electronics Association, consumer confidence in the overall economy increased in October…
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Retail, restaurants drive big business with loyalty programs
by Christopher Hall — w, t
Loyalty programs offer a way to build relationships with customers, and gather mission critical insight into their behavior.
read nowBest Buy begins roll out of audio kiosk program
October 24, 2012
Turtle Beach, a provider of gaming headsets, and Best Buy are launching an in-store interactive kiosk program that delivers a fully interactive and educational…
read nowFor Abercrombie CEO, jet setting no brief affair
by Lisa Biank Fasig — Director, JZMcBride and Associates
At a cost of $200,000 a year, you'd think the cabin crew of Abercrombie & Fitch’s corporate jet could at least get to wear regular shoes.
read nowIKEA announces plans to go green by 2020
October 23, 2012
IKEA announced today that it will shift to renewable energy by 2020 as part of a preservation plan that has won support from environmentalists, according to a…
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