Golden Pantry pilots unattended Juxta Nomad store

November 20, 2023

Golden Pantry, a Watkinsville, Georgia-based convenience store chain, has installed a Juxta Nomad unattended store at its Wire Park headquarters on a test…

How to reach Gen Z for success and customer loyalty

November 20, 2023

The APC Gen Z study found that Gen Z has five top demands from businesses and brands and the list includes rewards.

Home Depot captures highest market share among retailers

November 20, 2023

Home Depot captured the highest market share across retailers, 31.9%, in September and won in every region except in the South where Lowe's captured a bit more…

Newegg debuts ‘group buy’ special deal feature

November 17, 2023

Electronics retailer Newegg has launched a 'group buy' program to reward members who join forces to unlock special daily deals.

7-Eleven debuts merch, Gold Pass perk

November 17, 2023

7-Eleven is in the holiday spirit as the convenience store brand is launching merchandise, from gifts to home accessories, as well as a perk to its 7NOW Gold…

Cantaloupe expands Latin America footprint

November 17, 2023

Cantaloupe Inc., a digital payments and software services providers, is expand its presence in Latin America.

5 tips for overcoming retail bottlenecks during holidays

by John O'Kelly — founder and CEO, Newcastle Systems

The holiday season is an opportunity for retailers to make a lasting impression on customers, which can translate into long-term loyalty and increased business…

Grocery chain replacing self checkout with store associates

November 16, 2023

Booths, a U.K. grocery chain, has decided to replace its self-checkout kiosks with human cashiers in all but two of its 28 stores, bucking a trend in the…

Black Friday losing its luster with shoppers

November 16, 2023

Over half, 52%, of U.S. consumers plan to skip Black Friday shopping this year and 24% of former Black Friday shoppers are not shopping as well on the day…

How retailers are reinventing physical storefronts

by Mayank Ranjan — SVP & Regional Head – Consumer, Retail & Logistics at Infosys, Infosys

The retail shopping experience has dramatically changed over the past two decades, and it’s destined to continue changing, with a merging of the in-store and…

NCR Voyix reports Q3 2023 sales gain

November 16, 2023

NCR Voyix reported a sales increase and an income decline for Q3 2023 in its first quarter as a standalone company, according to an earnings report. NCR Corp.

Chatmeter Commits $30,000 in Charitable Donations to San Diego-Based Organizations

Chatmeter, a leader in brand intelligence and reputation management, today announced the company has pledged $30,000 to three San Diego-based organizations…

Bakery deploys vending machine in shopping mall

November 15, 2023

Herviovore Patisserie, a South Yarmouth, Massachusetts bakery, has expanded its reach by installing a pink vending machine in the Cape Cod Mall food court. The…

Black Friday high spend levels continue this holiday season

November 15, 2023

American plans to maintain their high spending levels this Black Friday with 42% delaying purchases in the run-up to the holiday sales event.

Target CEO on why stores continue to close on Thanksgiving

November 15, 2023

Target CEO Brian Cornell declared Target stores would close on Thanksgiving four years ago and the operations move has remained in place ever since.

Walmart designs a more inclusive shopping experience

November 14, 2023

Walmart has been busy creating an in-store culture that embraces every shopper, specifically those managing sensory disabilities.

Gen Z shopper thorough when buying, adept at sourcing product information

November 14, 2023

The Gen Z consumer is thorough in decision-making, consulting many sources before making a product and brand choise and is adpt at navigating multiple channels…

5 effective customer experiences for retailers in the digital age

by Mario Peshev — CEO, DevriX

Customers' changing preferences, favoring convenience and personalized interactions, provide guidelines to help retailers compete in a crowded ecosystem.

Disconnects are key barriers to boosting customer experience

November 14, 2023

Significant disconnects between physical and digital commerce and store and corporate leadership are key barriers to improving the retail customer experience.

More shopping online Black Friday, Cyber Monday

November 13, 2023

Consumers expect 59% of their holiday spending this year on key sales dates, including Black Friday and Cyber Monday, will take place online versus in the…