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News & Media

Convenience stores sales up in 2010

April 10, 2011

The nation's convenience stores reported higher sales last year, partly because there are more store locations.

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Mobile Monday: Walmart iPad app

Mobile Mondays is a weekly column on mobile apps by retail customer experience expert Mike Wittenstein. Each week, you’ll get a test drive of a leading retail…

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NCR announces new growth strategy for retail industry in Brazil

April 10, 2011

As part of an initiative to strengthen its competitive position in fast-growing emerging markets, NCR Corp., a global-technology company and ATM manufacturer…

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AT&T announces Digby Mobile Commerce Solutions

April 10, 2011

AT&T today announced a new service, Digby Mobile Commerce from AT&T, created specifically for retailers to aid in design, deployment and management of…

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Grocery chain requires self-checkout

by Cherryh Cansler — Editor, FastCasual.com

A grocery chain focused on self-service is expanding throughout California, Arizona and Nevada. Apparently, the Fresh & Easy Neighborhood Market, a…

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'Extreme Couponing' should give retailers, brands and tech providers nightmares

by James Bickers — Editor, Networld Alliance

I'm normally loathe to go anywhere near reality television — and has there ever been a more dishonest or inaccurate label for a genre than that one? — but I…

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GameStop launches Facebook storefront

April 7, 2011

Video game retailer GameStop Corp. today announced, in partnership with Adgregate Markets, a social commerce solutions company, the launch of its Facebook…

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Adflow Networks Makes the 2011 Branham300 List of Top Canadian Information and Communication Technology Companies

ADFLOW Networks Inc. has been awarded a spot on the prestigious 2011 Branham300 list for the 'Next 50 Canadian Information and Communication Technology (ICT…

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How to sell luxury products without discounting

by Bob Phibbs — CEO, The Retail Doctor

Do you have a luxury product to sell? I'm not talking a good or better version of something you could find at some dollar store. I'm talking the best.Selling…

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Webinar discusses integration of contact center, social and web interactions

April 6, 2011

According to a recent Harris Research poll, 85 percent of consumers said they would be willing to pay anywhere from 5 to 25 percent more than regular price if…

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NRF: Spending on food, gifts and apparel expected to increase this Easter

April 6, 2011

Not since 1943 have Americans seen an Easter fall this late in the calendar, but it seems the delayed holiday won't impact consumers' eagerness to spend on…

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Wincor Nixdorf will demonstrate its new cash management solution at Retail World 2011

April 6, 2011

According to iStockAnalyst.com, Wincor Nixdorf AG, a global provider of IT solutions and services to retail banks and retailers, will present its Cash Cycle…

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Buying customer loyalty: Does it ever work?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Can we really buy customer loyalty? If not, what are we really buying?To answer these questions we need to define loyalty. Loyal customers:

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Top 100: 61. Office Max

Office Max has been struggling to compete with online retailers such as Amazon and big box stores such as Staples, but saw third-quarter profits more than…

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Nordstrom interactive window display encourages customers to 'touch the glass'

April 5, 2011

According to Nordstrom's blog, the retailer’s Seattle flagship store is featuring an interactive window display using Microsoft’s hands-free Kinect controller…

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Tagsys introduces RFID item-tracking system

April 5, 2011

According to RFID-Ready.com, Tagsys, a provider of item-level RFID infrastructure, has announced the introduction of FiTS (Fashion Item Tracking System), a…

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Disney Store opens new concept stores in Canada, wins bronze at 2011 Edison Awards

April 5, 2011

Disney Store opened two concept stores in Canada today at Square One Shopping Centre in Mississauga, ON, and at Metropolis at Metrotown in Burnaby, BC. Both…

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Yowza!! wins bronze at 2011 Edison Best New Products Awards

April 5, 2011

Free mobile couponing app Yowza!! has won a Bronze Award at the 2011 Edison Best New Product Awards. Yowza!! is a winner in the Innovative Services category…

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Chicago Transit Authority attempting to fill retail spaces in subway tunnels

April 4, 2011

According to The Chicago Tribune, a change in a Chicago Transit Authority (CTA) ordinance will permit expanded retail shopping offerings throughout its subway…

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Sears Holdings Corp. expands partnership with Creative Channel Services

April 4, 2011

Creative Channel Services (CCS), a retail marketing agency, has announced that it will expand its partnership with Sears Holdings Corp. by providing the…

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