Need a checkup? Hit up Costco

October 4, 2023

Costco is offering an online health checkup for under $30 thanks to a partnership with direct-to-consumer healthcare marketplace Sesame.

Unleash Imagination: Guiding Customers to Discover Inspiring LEGO Sets on Every Retail Partner Channel

LEGO® has embarked on a journey to develop a scalable solution that will revolutionize the way you find and choose LEGO® sets, ensuring an unparalleled…

Presented by Zoovu

NRF lauds Supreme Court decision to hear swipe fee case

October 4, 2023

The National Retail Federation welcomed the U.S. Supreme Court's recent decision to hear a lawsuit seeking to have the Federal Reserve lower its 12-year-old…

Global online retail market will hit $9.93T by 2030

October 4, 2023

The global online retail market, valued at $4.56 trillion in 2022, is projected to hit $9.93 trillion by 2030, according to a Kings Research report.

How AR glasses will revolutionize the buying experience in physical retail environments

by Ari Grobman — CEO, Lumus

AR has the potential to transform how and why we make payments and buy certain items, simplifying processes and virtually eliminating the need to take out our…

Eyefactive Develops Object Recognition for IR Touch Screens up to 98''

Object recognition is now also possible on display sizes of 86 and 98 inches. The new technology developed by eyefactive works on touch screens with infrared…

Leadership tops 'must have' soft skills for retail roles

October 3, 2023

The most important soft skill, according to retail professionals, is leadership.

50% of consumers frustrated with rewards, loyalty programs

October 3, 2023

Half of U.S. reward program members are feeling increased frustration at the lack of choice in how they receive their rewards and more than a third are feeling…

TikTok: Crafting a successful shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

For brands whose primary audience overlaps significantly with the typical TikTok user, the platform could potentially be a primary touch point.

5 ways to deliver (and improve) the connected customer experience

by Courtenay Godshall — Product Marketing Leader, Webex for Customer Experience

Customers want connection. Not just between themselves and your brand, but between every interaction across all possible channels.

Crayola teams with Kohl’s on merch collection

October 3, 2023

Crayola, the crayon giant, is teaming with Kohl's on a merchandise collection called Crayola x Kohl's that will be available only on Kohl's site and in stores…

Ham brand deploys vending machines, digital signage at airport

October 2, 2023

Enrique Tomás, a Barcelona, Spain-based retail ham chain, has installed its Enrique Tomás GO!urmet branded vending machines and its digital signage platform at…

Pet Supplies Plus deploys Opterus tech for managing expansion

October 2, 2023

Pet Supplies Plus, an independent pet franchise in North America, has deployed the Opscenter solution from Opterus, a cloud store communications and task…

Grocery expo highlights tech’s role in ‘unified’ shopping experiences

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management…

Hourly retail store associates value flexibility

October 2, 2023

Flexibility matters most to retail hourly workforce with 96% naming it as the top motivator to take a new job.

Retail sector CX: Go from miserable to memorable

by Anand Subramaniam — SVP Global Marketing, eGain

Prioritizing digitalization, unifying conversations and knowledge with omnichannel hubs, and working with a proven provider will enable retail CX and AX to go…

Consumers have little trust in credit card companies lobbying for fees

September 29, 2023

Less than one-quarter, 21%, of consumers view credit card companies as honest and trustworthy when they lobby Congress on fees charged to retailers

Canada retailer taps Oracle to modernize IT infrastructure

September 29, 2023

Loblaw Companies Limited, a leading food and pharmacy retailer in Canada, has migrated its SAP systems to the Oracle Cloud Infrastructure in a quest to…

Lithuania supermarket opens 5th autonomous store

September 29, 2023

The Iki retail chain, based in Lithuania, has launched its fifth autonomous store with technology from AI retail solutions provider Pixevia.

Stop & Shop, Badger give Marty the Robot refresh, bigger reach

September 28, 2023

Stop & Shop is teaming up with Badger Technologies to expand the use of Marty the Robot at more than 300 of the grocer's Northeast stores and has made…