Consumers jumping on holiday shopping

September 5, 2023

When it comes to holiday shopping, 38% of American consumers plan to shop before Halloween, 44% will start before Thanksgiving and 81% plan to use shopping…

Seeking nominations for 2024 Top 50 retail innovators report

September 5, 2023

The 2024 Retail Customer Experience Top 50 report will highlight retail leaders who are innovating when it comes to creating extraordinary shopping…

Michaels launches brand identity strategy to inspire customer creativity

September 5, 2023

Michaels, a craft and home goods retailer, has refreshed its brand identity with a new tag line: "Everything to Create Anything."

Turkish carrier launches no-baby flight experience

September 5, 2023

Travelers using Corendon Airlines to fly between Curacao and Amsterdam now have an option to pay a bit more to avoid being seated near infants and small…

Trek Bicycle’s device management strategy drives enhanced customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Improving mobile device management in the warehouse leads to meeting customer expectations tied to inventory, stock and delivery.

Lawmaker proposes $5K tax on retail self-checkout kiosks

September 4, 2023

An Evanston, Illinois councilman has proposed a $5,000 tax on retail checkout kiosks to benefit teen employment, according to an evanstonroundtable.com report.

Smart cities initiative features autonomous grocery store

September 4, 2023

Atlanta BeltLine Inc. is kicking off its digital inclusion strategy and announcing the partners for the organization's first smart cities demonstration project…

Artist employs vending machine to sell works

September 4, 2023

A Wisconsin artist has expanded his marketing effort with the aid of a vending machine that offers prints for $1, according to a volumeone.org report.

Fashion retailer teams with Opterus to boost worker morale,staff retention

September 1, 2023

In an effort to increase employee satisfaction as well as staff retention, fashion retailer Madrag has deployed the Opterus social collaboration app called…

Consumers busy shopping for holiday gifts

September 1, 2023

Just about a quarter, 24%, of consumers are busy shopping for the holiday.

Amazon Just Walk Out tech in play at Maryland campus

September 1, 2023

Amazon's Just Walk Out technology, which lets shoppers skip the traditional check-out experience, is in play at Loyola University Maryland via Grubhub Campus…

Ashley HomeStore refreshes stores

August 31, 2023

Ashley, a top furniture and mattress retailer, is refreshing its in-store shopping experience.

Bookseller taps ChatGPT for personalized customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

ChatGPT offers the online used book retailer a boatload of opportunities and strategies to better meet customer expectations and drive a more personal customer…

How to create an omnichannel strategy that benefits retailers and customers

The brands that have seen the most success with omnichannel experiences are those that have welcomed a new mindset and adapted to a changing landscape.

Newegg deploys robotic picking system in warehouse

August 31, 2023

Newegg Commerce Inc., an e-commerce technology product retailer, has deployed the Geek+ shelf-to-person mobile picking systems that runs on autonomous mobile…

Amazon raises non-Prime member free ship order to $35

August 31, 2023

Amazon has raised the minimum free ship order, for non-Prime members, from $25 to $35.

7-Eleven Australia taps Grabango to enhance app pay, Go feature

August 30, 2023

7-Eleven Australia is partnering with Grabango, a checkout-free technology provider, to develop My 7-Eleven App Pay and Go 2.0 which is expected to launch in…

Visa, Mastercard set to raise credit card fees

August 30, 2023

Visa and Mastercard are planning to raise fees merchants pay when accepting credit cards, according to a report in The Wall Street Journal carried by msn.com.

Most back-to-school shoppers hitting mass retailers

August 30, 2023

A good number, 80%, of back-to-school shoppers plan to shop mass retailers, and 69% plan to shop in store, according to Numerator's 2023 Back-to-School Preview…

Consumer economy concerns rise from July

August 30, 2023

More than half, 65%, of consumers have a high level of concern when it comes to the economy — a jump from July, according to data revealed in Numerator's…