Thinking about adding self service? Don’t miss this ICX Summit session

August 22, 2023

Customers want to take control of their interactions more than ever and are opting for self service in nearly every possible venue. Fortunately, businesses and…

Consumers shopping earlier, spending less for holiday season

August 22, 2023

Shoppers are facing tighter budgets, are increasingly focused on saving money and are expected to shop earlier this holiday season and spend less.

Grocers increasing tech spend

August 22, 2023

More than half, 57% of grocers, expect to increase tech spending in the next year and a half and 65% believe they are well positioned to succeed in the digital…

The best practices winning brands use to deliver a luxurious mobile experience

Here are some of the most important best practices to consider when your company wants to give its customers a luxurious mobile experience.

Petco expands DoorDash partnership, launches app features

August 21, 2023

Petco is expanding its DoorDash partnership to have its products available nationally through DoorDash Marketplace.

Trader Joe’s not adopting self-checkout any time soon

August 21, 2023

Supermarket Trader Joe's has no plans, if ever, to deploy self-checkout kiosks to its stores.

Save Mart Companies helping Hawaii wildfire victims

August 21, 2023

The Save Mart Companies, which operates Save Mart, Lucky and FoodMaxx stores in California and western Nevada, are doing relief fundraisers for those impacted…

French grocer taps SymphonyAI as SaaS cloud partner

August 18, 2023

Calsun|Grand Frais, a France-based grocer, is deploying SymphonyAI on Oracle's cloud infrastructure as its service-as-a-service cloud provider.

McCoy’s Building Supply taps Badger for in-store robots

August 18, 2023

McCoy's Building Supply, which has 85 stores throughout Texas, New Mexico and Oklahoma, is deploying in-store robots from Badger Technologies.

Outdoor rental service launches resale marketplace

August 17, 2023

Christy Sports, an outdoor rental and retail service provider, has launched an online resale marketplace called Yard Sale.

Redefining omnichannel capabilities to deliver the ultimate customer experience

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

The convenience of online channels has changed consumer demands for good as they want information and access to items at the click of a button.

Most families spending same or a bit more on school shopping this year

August 17, 2023

Most families, 84%, plan to spend the same or more on back-to-school shopping this year, compared to 2022, and households appear able to absorb the impact of…

Reasons why retailers are marching fast toward automation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

David Naumann, marketing strategy lead for retail, travel and distribution at Verizon, shares insight on findings from Verizon's 2023 Connected Retail…

Walmart reigns as top grocery retailer

August 16, 2023

Walmart is tops when it comes to the top five retailers by dollar share, with Kroger still in second place despite consistent declines since 2021.

Solo Stove teams with Simplr on AI chatbot

August 16, 2023

Solo Stove, which makes fire pits and camp stoves, is launching a chatbot powered by generative AI to provide customers personalized and conversational support…

Shoppers will spend less on back-to-school while seeking savings

August 15, 2023

Spending for school suppliers for K-12 students will dip by 10% this year, according to a Deloitte back-to-school survey that also revealed shoppers are…

The growing significance of remotely managed digital signage

by Digital Signage Today

By utilizing remote management, businesses ranging from retailers to restaurants can unlock the true potential of digital signage.

How AI, digital can elevate traditional in-store displays

by Barbra Chase — Vice President of Global Sales, Store Intelligence, SymphonyAI Retail CPG / ReTech Labs

Technology can add excitement to displays but also support efficient execution.

Consumer brand portfolio teams with o9 for digital transformation

August 15, 2023

URBN, a global consumer brand portfolio which incudes Urban Outfitters, is teaming with o9 on a digital transformation journey using a next-gen merchandise…

Gen Z big focus for Canadian retailers

August 14, 2023

While retailers in Canada are making progress in reaching the Gen Z consumer, doubling marketing since 2019, there's still a long way to go to capture the…