Using a POS Terminal as a Self-Scanning Checkout System

Self-checkout is a growing trend in the retail industry, and it has burgeoned since the onset of the COVID-19 pandemic. In response to public health concerns…

User-generated content paves the way for new brand marketing campaigns

by Suzin Wold — SVP Marketing, Bazaarvoice

Suzin Wold, senior vice president of marketing at Bazaarvoice, shares insight on why using user generated content in a retailer's social and advertising…

New York's Hamptons gets a luxury fashion pop-up

July 14, 2020

Iconic fashion brand Giorgio Armani has launched a pop-up experience in East Hampton, New York.

New York & Co. parent files for bankruptcy

July 14, 2020

RTW Retailwinds Inc., parent company of New York & Co., is reportedly considering shuttering all its stores as part of a bankruptcy action initiated this…

Top emerging technologies transforming the retail experience

As new technologies continue to explode across the marketplace, consumers demand that their shopping experiences follow suit.

Presented by RetailCustomerExperience.com

BrightSign powers digital signage at Hong Kong experiential landmark

July 13, 2020

K11 MUSEA, a experiential landmark in Hong Kong's Victoria Dockside art and cultural district, recently deployed seven LED video walls as well as circular LCD…

Don't expect coin change at Kroger

July 13, 2020

Grocer Kroger won't be doling out any change to cash paying customers citing a coin shortage.

Aramark opens automated c-store in Southern California

July 13, 2020

Aramark has opened an autonomous convenience store called QuickEats Close Convenience in an apartment community called Nineteen01 in Santa Ana, California…

Live webinar: Assessing COVID-19 impact on customer interaction, satisfaction

July 13, 2020

A live webinar on July 16 will explore how COVID-19 is impacting customer satisfaction and the way they perceive and interact with a preferred financial…

7 ways to prepare your brand for the post-crisis world

by Bruce Levinson — Client Partner, SGK

Bruce Levinson, client partner at SGK, explains why retailers and brands should be listening intently to new consumer attitudes and deciphering emerging…

4 ways loyalty programs can drive digital engagement

These days, if retailers aren’t leveraging loyalty programs to connect with their hard-won customers, they’re missing out on opportunities to boost much-needed…

Presented by RetailCustomerExperience.com

Immersive commerce leads retail’s jump to light speed

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, believes brands at the forefront of innovation now will be poised to recover faster in the months to come.

Capgemini digital retail leader shares dos, don'ts and workforce management tips

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rich Minns, digital customer experience sector lead at Capgemini, shares his insight and expertise on how retailers should tackle the all critical customer…

Brooks Brothers files for bankruptcy, closing stores

July 10, 2020

Brooks Brothers, which is already shuttering 50 stores due to the ongoing COVID-19 pandemic, filed for bankruptcy this week.

Online consumer behavior differs among generations

July 10, 2020

Online shopping during the ongoing coronavirus pandemic reveals different shopping behaviors by different generations of consumers, according to a PFS and…

Senators introduce bill to require cash acceptance

July 9, 2020

U.S. Senators Kevin Cramer, R-North Dakota and Bob Menendez, D-N.J., Senate Banking Committee members, have introduced the Payment Choice Act, S.4145, a…

Grocers online business model needs work, reveals report

July 9, 2020

The COVID-19 pandemic is pushing greater numbers of consumers to online grocery shopping and grocers need to improve the e-commerce channel experience…

Pier 1 lives on online

July 9, 2020

While a bankruptcy action is shuttering physical store locations for Pier 1, the retail brand will keep an online presence after selling the rights to its…

Walmart prepping Amazon-like membership strategy

July 8, 2020

Walmart is reportedly getting its own subscription service, called Walmart+, ready for launch and it's being viewed as a direct competitor service to Amazon's…

Mastercard launches shop locator tool in U.S., Canada

July 8, 2020

Mastercard announced the regional launch of ShopOpenings.com, a tool that can tell cardholders which shops and businesses are back open as communities…