News & Media
Target opening early October in Katy, Texas
September 10, 2026
Target plans to open a store at NewQuest's Texas Heritage Marketplace, just west of Katy, Texas on Oct. 11. Target is one of three major anchors at the $40…
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The loyalty gap: What shoppers need from retailers now
by Dr. JR Slubowski — VP of Strategic Counseling, Kobie
Retailers can close the loyalty gap by designing programs around customer needs rather than individual channels.
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Stella McCartney stores deploy Proximity app
September 10, 2026
Stella McCartney, a luxury fashion brand based in London, has deployed Proximity to support its clienteling strategy.
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Costco opening Oct. 28 in western New York
September 10, 2026
The first-ever Costco in western New York will open Oct. 28, just weeks before the holiday shopping season begins. While the Amherst location remains closed…
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Burlington moving HQ to Philadelphia
September 9, 2026
Apparel and housewares retailer Burlington is planning to move its headquarters from New Jersey to Philadelphia.
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Carters launching concept store in Michigan
September 9, 2026
Children's apparel retailer Carters plans to launch a concept store in The Village Of Rochester Hills in Rochester Hills, Mich., by year's end. The Village of…
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US holiday sales to exceed $1T for first time ever
September 9, 2026
Holiday sales in the U.S. this season are expected to beat last year's growth performance and exceed $1 trillion for the first time, according to Bain &…
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Target launching beauty studio promising elevated shopping experience
September 8, 2026
Target Corporation will launch the Target Beauty Studio, a beauty destination featuring a curated assortment of more than 1,600 products. The studios will open…
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The product detail page is becoming a customer promise contract
by Hemang Upadhyay — Sr. Manager - Product Management (AI), LG Electronics USA
The next stage of product content is not simply richer copy. It is accountable information that the enterprise can stand behind when a customer — or an AI…
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Kohl's taps Arianne Parisi as chief customer officer
September 8, 2026
Kohl's has named Arianne Parisi as its chief customer officer, reporting to CEO Michael J. Bender. She had been serving as Kohl's chief digital officer since…
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Southwest teams with Chase on first-ever airport lounges
September 8, 2026
Southwest Airlines Co. has started construction on the first of four airport lounges, initiating its first-ever airport lounge network.
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Ace Hardware enhances retail media network capabilities
September 4, 2026
Ace Hardware's retail media network, called RedVest Media, has enhanced measurement capabilities as well as audience solutions and social media features.
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Wayfair to open 10th store
September 4, 2026
Wayfair expects to open its tenth store in 2028 with a location in Altamonte Springs, Florida.
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Publix changes self-checkout line rule
September 4, 2026
Grocery brand Publix is changing a longtime self check-out rule as a way to give store associates more flexibility when it comes to customers using the…
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Why retail customer pattern recognition is key to retail site selection
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Daniel Dutton, national director, Lee & Associates Retail, and co-managing principal with Lee & Associates Nebraska, shares insight on the value of applying…
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Tariff timeline: White House actions, declarations, reversals
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.
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How to keep your retail AI pilot out of the graveyard
by Sathya Narayanan Annamalai Geetha — Principal Architect, Google
To escape GenAI pilot purgatory, companies have to look at the four critical failure points where enterprises are getting the approach entirely wrong and what…
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Boscov’s teams with Manhattan to modernize fulfillment
September 3, 2026
Boscov's, a family-owned department store chain with 51 locations across nine Mid-Atlantic and Northeast states, has selected Manhattan Associate's ActiveOrder…
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Rural King launches hot deals for rewards members
September 3, 2026
Rural King has boosted its loyalty and rewards strategy with the launch of 10 'Hot Deals' for Rural King Rewards members.
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