Effective strategies for making your customers feel like they’re top priority

by Cynthia Mielke — VP, Strategic Partnerships, Tango

When you're building a successful business, keeping this reality in mind is key to retaining customers. Luckily, there are strategies you can use to show…

Mini art vending machine finds a home at a brewery

November 4, 2025

A vending machine at Commonwealth Brewing Co. in Fairfax, Virginia, is offering miniature art prints instead of snacks as part of a local initiative to…

Lidl Great Britain launches mobile payment through Lidl Plus app

November 4, 2025

Lidl GB has launched Lidl Pay, a mobile payment feature built into its Lidl Plus rewards app, as part of the retailer's ongoing investment in technology and…

Aldi removes self-checkout lanes at some Maryland stores

November 3, 2025

Aldi has removed self-checkout lanes at several stores in Montgomery County in Maryland, including locations in Germantown and Montgomery Village, as part of a…

Shelf intelligence emerging as retail’s strategic priority

November 3, 2025

Shelf intelligence technologies are becoming a top investment priority for retailers aiming to improve inventory accuracy, profitability and customer…

Prinker debuts AI-powered beauty, tattoo kiosks for personalized experiences

October 31, 2025

Prinker, a company specializing in self-expression technology, has launched a lineup of interactive beauty and tattoo systems designed to bring personalization…

From destination to signal: How AI is rewiring the role of brand websites in retail

by Joseph Perello — Founder and CEO, Props

In a world where shopping starts with a prompt, the question is no longer “How do I get traffic to my site?” It’s “What does my content teach the machine about…

Independent grocers adopt Instacart for in-store, online operations

October 31, 2025

Independent grocers across the U.S. are increasingly adopting Instacart's enterprise technology solutions, including Caper Carts, Storefront Pro and FoodStorm…

Kroger expands DoorDash partnership

October 30, 2025

Kroger launched DoorDash delivery in nearly 2,700 stores this month.

Footasylum teams with invent.ai to drive revenue, better inventory process

October 30, 2025

Footasylum, a streetwear retailer, is teaming up with invent.ai to optimize inventory planning and improve transfer efficiency while also reducing lost sales…

Modulate expert shares insight on responsible AI in voice channels

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this episode of the CX Innovators podcast, Mark Frumkin, director of customer success at Modulate, shares expert insight on how online retailers can deploy…

Presented by Modulate

Data-driven experiential displays: The new formula for retail success

by Terry Monday — Chief Strategy Officer, Duggal Visual Solutions

The right digital partner provides more than the best technology — they evoke trust, creativity, and collaboration. Look for a team that listens, adapts and…

Gen Z big on buying via social media

October 29, 2025

When it comes to shopping, Gen Z consumers (those born after 1995) are increasingly turning to social media as 44% have purchased via the commerce channel.

10 reasons to attend ARKI 2025 in Tampa

by Sandra Carpenter — Editor, Networld Media Group

Formerly known as the Self-Service Innovation Summit, ARKI brings together operators, brands and technology leaders for three days of learning, networking and…

Fashion retailer City Beach taps Teamwork Commerce to drive customer-centric innovation

October 28, 2025

City Beach, an Australian fashion and lifestyle brand, is teaming up with Teamwork Commerce to drive a next-generation omnichannel experience across all its…

How SaaS personalization breathed new life into legacy retail platform

by Bhargav Trivedi — Solutions Architect, Bloomreach Inc.

Transforming digital experiences doesn’t always require starting from scratch. In fact, some of the most effective innovations begin at the edges where user…

Kroger hiring 18K associates to boost customer experience

October 28, 2025

Grocery brand Kroger is hiring more than 18,000 associates for the holiday season and beyond and the roles are focused on enhancing the customer experience.

Amazon robots may replace 500K-plus jobs in years ahead

October 27, 2025

Amazon's adoption of robotics could end up replacing more than half a million jobs with robots in the coming years.

Amazon hiring 250K workers for holiday season

October 27, 2025

Amazon plans to hire 250,000 workers for the holiday season.

Steven King to keynote, co-host ARKI 2025: A new era for automated retail and kiosk innovation

by Sandra Carpenter — Editor, Networld Media Group

Steven King of BlueSky Robotics will co-host and keynote ARKI 2025, exploring how automation and AI are redefining self-service and retail.