The importance of honing the retail customer loyalty program

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

Brian Cluster, director of industry strategy for CPG/retail at Stibo Systems, shares why loyalty programs are crucial for retailers looking to build long-term…

Driving Customer Engagement with Digital Signage

Creating customer engagement in the retail store is a requirement, and digital signage can serve as the tool to make it happen.

Grocer hiring to meet customer demand relating to COVID-19 pandemic

March 19, 2020

Grocery chain H-E-B is looking to hire on additional store help across Texas as consumer demand for food and household items is skyrocketing as COVID-19, the…

Stop & Shop sets special shopping hours for older customers in light of COVID-19

March 19, 2020

Supermarket chain Stop & Shop, in an effort to make grocery shopping safer for older consumers, is establishing specific shopping hours in light of…

The new convenience store battlefront: The checkout line

by Gavin Bisdee — vp global marketing, Zynstra

Gavin Bisdee, vice president of global marketing, Zynstra (a NCR company), shares insight on how frictionless checkout opportunities are becoming more…

Smith's stores launch senior citizen shopper hours during COVID-19 outbreak

March 18, 2020

The latest retailer and grocer to designate specific shopping hours for seniors due to COVID-19, the coronavirus, is Smith's Food & Drugs.

Target gives senior shoppers special hour in light of COVID-19

March 18, 2020

Target is the latest retail brand to establish a specific time for senior shoppers. It is designating the first hour every Wednesday for "vulnerable guests,'…

Chile mall company partners with ViaDirect, Telelogos for digital signage

March 18, 2020

Parque Aracuo, a shopping mall company based in Chile, has selected ViaDirect to help design a digital solution to guide and inform its guests. ViaDirect in…

National Retail Solutions offers DOOH network to offer coronavirus updates

March 18, 2020

National Retail Solutions, a POS platform provider, is offering its DOOH Impact Network to health agencies to share updates on the coronavirus. Agencies can…

The time for cross-channel customer support is now

by Anand Janefalkar — Founder & CEO, UJET

Anand Janefalkar, founder and CEO of UJET, explains why as retailers begin investing resources in support channels, including web, mobile, and in-app, they…

Symptoms of coronavirus in e-commerce

by Angela Whiteford — CMO, Forter

Angela Whiteford, CMO at Forter, shares a timely post on the broad implications COVID-19, the coronavirus pandemic, is having on the retail segment and related…

Bath and Body Works shutting stores due to COVID-19 outbreak

March 18, 2020

Bath and Body Works is the latest retailer to close stores in response to the COVID-19, the coronavirus pandemic.

Nordstrom temporarily shuttering all stores in U.S., Canada and PR

March 17, 2020

Major fashion retailer Nordstrom is closing all its stores, more than 350 across the U.S., Canada and Puerto Rico, for two weeks due to the COVID-19 outbreak.

Amazon hiring 100K workers to meet online sales crush in wake of COVID-19

March 17, 2020

Amazon is hiring on 100,000 workers in a quest to meet the "surge in demand" from online sales as people worldwide are sequestered home in light of the…

4 principles of a world-class product information management strategy

by Dietmar Rietsch — CEO, Pimcore

Dietmar Rietsch, CEO of Pimcore, maps out why engagement is an essential element in a brand's management and delivering a compelling product experience is what…

Lots of web content not catching consumer attention

March 17, 2020

A Contentsquare study reveals over two thirds, 69%, of all web content published by brands, is "unseen" by consumers, with the banking sector leading the list…

Jen Barry tapped as retail VP for Glass House Group

March 17, 2020

Glass House Group, a privately-held cannabis and hemp company based in the U.S. has named Jen Barry as vice president of retail.

Coronavirus impacting retail sales, claims study

March 16, 2020

The COVID-19 coronavirus pandemic is impacting consumer shopping behavior, purchase decisions and retail sales, according to a First Insight study.

COVID-19: Retailers closing stores for worker, customer safety

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A growing number of retailers and brands are temporarily closing locations but will continue to pay workers through the closure period.

Uncovering the factors changing the face of retail

by Rebecca Steele — Content Marketing Manager, PFS

Rebecca Steele, content marketing manager at PFS, explains why an adaptive and agile mindset is the way to get ahead in the digital age and a constantly…