Schlotzsky's trading smartphones for loyalty

October 16, 2015

Schlotzsky's fans who sign up for or refer friends to the brand’s loyalty program may earn one of the 50,000 new smartphones the brand is giving away.

Revention releases secure EMV payment solution

October 16, 2015

Revention, which provides point-of-sale solutions to the hospitality industry, announced the release of its new EMV Secure Payment software solution.

Business owners optimistic on economy but keeping a tight hold on surplus spend

October 16, 2015

Nearly double the number of small business owners are feeling good about the economy than a few years ago.

Should we make the holiday shopping season a 365-day effort, or not?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There's more than one trend hitting this holiday season and the impact may just change everyone's retail experience. But will it be for the good or for the bad?

NCR Silver boosts functionality for franchises, small business operators

October 15, 2015

NCR Small Business is upgrading its tablet point of sale system, NCR Silver, to give small business and franchises new marketing, inventory and communication…

Fujifilm, Provision Interactive collaborate on 3D Savings Center kiosks

October 13, 2015

Fujifilm and Provision Interactive are teaming up to deploy Provision 3D Savings Center kiosks and network across the country.

Aptos headquarters will call Atlanta home

October 13, 2015

Aptos chooses Atlanta for headquarters location.

Frank Mayer and Associates taps Wilsonart for display needs

October 13, 2015

Frank Mayer and Associates is partnering with Wilsonart on a new line of surface materials.

ICX Symposium: Chick-fil-A, Fiserv, HomeDepot.com execs set to talk future of CX

The ICX Symposium in Atlanta later this month will feature a keynote address from three friends, executives at major brands, talking about the future of…

The elements that matter most in the retail customer shopping experience

There are four key shopping customer experience elements, out of 27 tested, that rose to the top in a recent study.. Can you guess which took top ranking?

Aéropostale taps Himatsingka America for domestic licensing agreement

October 12, 2015

Aéropostale has signed a domestic licensing agreement for home textiles with Himatsingka America to design, manufacture and distribute home textiles.

Poor inventory control equates to shopper disappointment, lost sales for retailers

October 12, 2015

A whopping 81 percent of consumers experienced an "out-of-stock" experience in the past 12 months, resulting in lost sales for retailers and lots of…

Holiday shoppers not so confident in Black Friday sales, shopping early this year

October 12, 2015

Consumers are holiday shopping earlier than ever and aren’t banking on Black Friday and Cyber Monday for making bulk purchases.

How Homebase's content strategy is driving stronger customer engagement

Taking a 'scorched earth' strategy is expensive, time consuming and challenging for retailers aiming to boost customer engagement and ecommerce. There are…

The mobile shift is now for companies, software developers

by Will Hernandez — Editor, NetWorld Media Group

We're long past the point where companies and software developers are in the middle of a shift to a mobile-only mindset. We’re already there and any company…

Isle of Man telecom calls on in-store digital signage

October 9, 2015

Isle of Man-headquartered telecom Sure are again welcoming customers to a new concept store featuring digital signage experiences designed by Acquire Digital…

New Thought Leadership Paper Explores How Digital Signage Reshapes Workplace Communications

Digital signage is dramatically changing how business communicators do their jobs, and a new position paper by the engagement technology firm ComQi looks in…

ICX Symposium: The future of customer experience is coming fast

by Christopher Hall — w, t

With the Interactive Customer Experience Association set to host 'Inflection Point: The Future Tech of Customer Experience,' aimed at getting B2C brands ready…

Jet jettisons membership fee citing bigger than expected sales

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Jet.com drops membership fee just as initial free three-month subscription time frame comes to a close.

Peet’s Coffee & Tea, Stumptown won't be melding the retail experience

October 7, 2015

Peet’s Coffee & Tea is buying Stumptown Coffee Roasters, but customers won’t find both brands sharing counter space.