Target puts EMV migration on fast track

February 5, 2014

This week, Target Corp. called for all stakeholders to take up the "shared responsibility" of payments security as it announced an accelerated timeline for its…

January retail numbers: Shoppers battle the weather for good deals

Shopper traffic and window conversion showed improvement over last year for yet another month.

Temkin Group accepting nominations for 2014 Customer Experience Vendor Excellence Awards

February 5, 2014

The Temkin Group has announced the opening of the nomination period for its 2014 Customer Experience Vendor Excellence Awards. These awards recognize the…

ShopRite grocery chain pilots in-aisle scanning app

February 5, 2014

ShopRite, a grocery chain with stores around Connecticut and New Jersey, has launched a pilot program to test the ShopRite Mobile Scan app, an in-aisle…

International sales from US retailers to jump to $50B by 2020

February 5, 2014

Global strategy consulting firm OC&C Strategy Consultants released a report today in collaboration with Google, entitled "The Global Retail e-mpire." The…

CVS Caremark to stop selling tobacco products

February 5, 2014

CVS Caremark announced today that it will stop selling all tobacco products at its more than 7,600 locations by Oct. 1 of this year. It is the first major…

Sport Chek West Edmonton Mall flagship store walkthrough

Sport Chek's new flagship store in the West Edmonton Mall provides consumers with access to world leading digital technology, an unparalleled array of leading…

The future of retail: Death of a salesman

by Doug Stephens — President, Retail Prophet Consulting

Like most people, at least a half-dozen times a day I consult Google for answers. Some of what I search for is trivial, "bet-settling" sort of stuff but there…

Holt Renfrew celebrates 175 years of luxury

Holt Renfrew celebrated its 175th anniversary by announcing a 40 percent increase in its retail square footage. The Yorkdale store expanded to more than…

Slyce acquires York U imaging tech for e-commerce

February 4, 2014

Visual search technology firm Slyce today announced that it has acquired a computer vision technology developed at York University that quickly analyzes and…

NGA launches digital media center

February 4, 2014

The National Grocers Association has announced a new partnership with Media Solutions Corp. to launch the NGA Digital Media Center. According to the companies…

Gas customers evolve in how they shop for price

February 4, 2014

Price remains the dominant reason why consumers buy gas at a particular location, but how consumers shop for that price is shifting, according to the results…

Gallery Furniture to refund $7M to customers after Seattle Super Bowl win

February 4, 2014

Seattle's Super Bowl XLVIII win meant a great deal to more than 1,000 Houston families who purchased furniture from Gallery Furniture leading up to the game.

Caribou Coffee installs larger-than-life Pinterest board at Mall of America

February 4, 2014

To celebrate the launch of its new Real Inspiration blend, Caribou Coffee has installed a 64-foot-tall "Living Pinterest Board" in the rotunda of the Mall of…

Kodak extends photo partnership with Bartell Drugs

February 4, 2014

Kodak Alaris announced that it has renewed a multi-year agreement with Bartell Drugs, the oldest family-run drug store chain in the nation. According to the…

Consumers likely to be frugal for Valentine's Day

February 4, 2014

On the heels of a healthy yet modest holiday shopping season, cautious consumers aren't quite ready to splurge on Valentine's Day this year, continuing to keep…

Shoppers increasingly want in-store experience to mirror online

February 3, 2014

Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores, according to the results of the latest study…

Retailers commit to collaborative approach to reduce fraud

NRF said retailers are willing to do their part, but banks and card companies must also shore up the payments system.

LexisNexis report says mobile fraud threats loom for retailers

February 3, 2014

As retailers increasingly look to mobile as a way to generate revenue, mobile fraud threats are affecting merchants to the tune of $283 for every $100 of…

Using customer feedback as an advantage

by Shep Hyken — CAO, Shepard Presentations

Customers have always had a voice, but today it is louder than ever. Great companies want to hear from their customers. They want their feedback, opinions and…