World's largest online bike store adds 360-degree imagery

November 13, 2013

Chain Reaction Cycles has partnered with SpinMe to boost its online sales with interactive imagery as its customer base diversifies to include a broader…

America's Research Group, Inmar Forecasting see 'significant increase in Black Friday shopping'

November 13, 2013

According to the "Christmas & Holiday Shopping Forecast" released today by America's Research Group and Inmar, retailers can expect an increase of nearly…

Webinar discussing the 'connected store' on-demand

November 13, 2013

On Thursday, Nov. 7, Retail Customer Experience hosted a live webinar, "The Connected Store: Integrating the customer experience with technology." Sponsored by…

LogicSource, RBM partner on visual merchandising tech

November 13, 2013

LogicSource, a global sourcing solutions firm, has announced a new partnership with RBM Technologies, a provider of cloud-based visual merchandising solutions…

InComm launches mobile-optimized shopping cart for gift card purchase, delivery

November 13, 2013

InComm, a prepaid product and transaction services company, has unveiled its mobile-optimized shopping cart for retailers. According to the company, the…

Report: Only 16% of mobile retail sites load quickly enough

November 13, 2013

Consultancy The Search Agents has released the results of its study of the mobile sites of the top 100 U.S. multichannel retailers, scoring each of them on…

Veterans 4 Vending offers 10 percent startup discount to veterans

November 13, 2013

Carts Blanche LLC announced that it is offering U.S. military veterans a 10-percent discount on the purchase of VendaCarts Trailers through February 2014, as…

Gift card spending reaches all-time high

November 13, 2013

It's personal, it's practical, and it comes with a price tag that matches anyone's budget — it's a gift card, and this season 8 in 10 (80.6 percent) shoppers…

Report shows most consumers comfortable with personalized marketing

November 13, 2013

Sociomantic Labs, a provider of programmatic advertising solutions for e-commerce marketers, has announced initial findings from a new study on consumer…

More than half of U.S. shoppers have started their holiday shopping

November 12, 2013

Early October holiday promotions struck a chord with millions of Americans as 53.8 percent of shoppers say they have already started holiday shopping…

Mindshare VoC tool aims to tackle reviews fraud

November 12, 2013

Mindshare Technologies, a provider of voice of the customer solutions, has announced the launch of Mindshare OpenTell, a patent-pending product that is fully…

Despite government shutdown, retail imports rose in October

November 12, 2013

Import volume at the nation's major retail container ports grew 6.5 percent in October over the same month last year despite the government shutdown, and…

Technology meets beauty in a New York subway station

A L'Oreal retail kiosk in the Bryant Park subway station gives New Yorkers a high-tech beauty consultation.

Christopher & Banks installs retail analytics platform

November 12, 2013

QuantiSense, a provider of retail exception management software, has announced that specialty women's apparel retailer Christopher & Banks Corp. has…

More than half of mobile sales originating from email made on a tablet

November 12, 2013

A new report from email marketing services provider Yesmail Interactive, an Infogroup company, finds that 56 percent of mobile online sales originating from a…

Report says retail shrink averages 1.4 percent of sales

November 12, 2013

Shrink, comprised of shoplifting, employee or supplier fraud, organized retail crime and administrative errors, cost the retail industry more than $11…

Make sure your associates are not practicing survey coercion

by Jim Joseph — President, Lippe Taylor

Last week in my class at NYU we discussed consumer surveys as a market research technique. They are a tried and true approach to getting feedback or getting to…

Survey says most online retailers ignoring site-search data

November 12, 2013

Global e-commerce companies are missing significant opportunities to improve the effectiveness, reach and return of their marketing and sales programs…

Kiosks take the stage at CETW13

From the usual suspects to new players, this year's Customer Engagement Technology World show was packed with providers showing off their kiosk wares.

Amazon, USPS to offer Sunday package delivery

November 11, 2013

Earlier this year, the U.S. Postal Service sought to staunch some of its financial bleeding by eliminating letter delivery on Saturday. That didn't end up…