News & Media
The alligator goes modern: Lacoste stores deploy digital signage
January 7, 2013
Global fashion brand Lacoste has picked YCD Multimedia's digital signage platform to manage and control video walls at three stores in the U.S., including…
read nowBlog lists 6 tips for store layout design
January 4, 2013
The layout of a retail store can have significant impact on sales and customer experience, a fact well-known to retailers (take Apple's recent application to…
read nowWalmart ads spark legal battle over pricing war
January 4, 2013
Walmart's price comparison ads claiming that the retail giant has better prices than specific, named competitors, have spurred legal retaliation from its…
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SeeMore partners with Trends for more retail AR
January 3, 2013
SeeMore Interactive Inc., a developer of augmented reality (AR) retail marketing platforms, has partnered with licensed poster-provider Trends International…
read nowPolaroid to announce new retail concept at CES
January 3, 2013
Polaroid will make its first foray into retail when it announces plans for a new store concept at the Consumer Electronics Show (CES) in Las Vegas. The…
read nowApple applies for patent on centralized floor plan invention
January 3, 2013
Apple filed a patent application with the U.S. Patent and Trademark office that gives insight into how the electronics retailer operates and designs each store…
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Dennis Perkins on leadership lessons from Shackleton
At the 2012 Retail Customer Experience Executive Summit, keynote speaker Dennis Perkins discussed the Shackleton expedition of 1901, and what retail leaders…
watch nowTarget and Neiman Marcus partnership dissapoints shoppers
January 2, 2013
Internet chatter is rampant in regards to the recent flop of Neiman Marcus's collection for Target. A recent article on time.com cited comments from the…
read nowIn retail, size matters
January 2, 2013
It may seem like there is nothing small about big-box retailer Costco, but a recent article on forbesindia.com pointed out a psychological paradox that could…
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Andrew W.K., Jim Knight to keynote 2013 Retail Customer Experience Executive Summit
January 2, 2013
LOUISVILLE, KY — Networld Media Group (NMG), organizer of the Retail Customer Experience Executive Summit, has announced the keynote speakers for its…
read nowTime lists top holiday retail trends
December 28, 2012
Time.com compiled a list of the top 10 retail trends from the 2012 holiday shopping season, giving a glimpse at the current state of shoppers. Here is a sample…
read nowWincor Nixdorf to present 'Always Open' checkout solution at NRF Big Show
December 28, 2012
Wincor Nixdorf announced its newest multifunction automated checkout solution, the BEETLE /iSCAN EASY Hybrid, that is set for presentation at the upcoming…
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How Wegmans, Apple Store and Ritz-Carlton empower employees to offer best-in-class service
One simple secret behind their success is so simple, so basic, that most brands and businesses fail to grasp its importance.
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Are you creating value?
by Dale Furtwengler — President, Furtwengler & Associates, P.C.
Three calls is all that it took to identify a futile effort and how wasteful the investment in an innovation effort had been.
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Did you just spell your customer's name wrong?
by Micah Solomon — president, four aces inc
"They spelled my name wrong again!" sings Loudon Wainwright III, the incomparable (if hard-to-spell) singer-songwriter.
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