Square update offers gift cards, Passbook integration

by James Wester

December 10, 2012

Just in time for last-minute gifters (though curiously too late for the beginning of the holiday shopping season) Square has released new updates for its…

Can you add value?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

If you think I’m asking about your organization’s capabilities, I’m not. Then where, exactly, does the ability to add value lie?

How to Improve ATM Profitability and Overcome Interchange Fee Increases

IADs can offer value-based service to merchants to build new income and customer loyalty.

Retail Top 100 2012, No. 32: Smaller store formats

December 9, 2012

CETW 12: NCR SelfServ 85 Slimline

NCR's Monica Hatchem demos the latest retail solution, the SelfServ 85 Slimline. The ADA-compliant kiosk features a 32-inch multitouch screen, as well as an…

Macy's expands 48-hour last minute holiday shopping marathon

December 7, 2012

Macy's has announced the expansion of its annual last-minute shopping marathon to stores nationwide. For 48 hours, beginning at 7 a.m. on Friday, Dec. 2…

H&M announces garment recycling initiative

December 7, 2012

Global Swedish fashion firm H&M announced plans to start collecting old clothes to hand over to recycling. 

Parabit shows off virtual concierge

Parabit's Joanna Pawlowska talks about her company's virtual concierge, a digital signage kiosks intended for hospitality and retail deployments, at this…

Carrier biller mopay offering loyalty, CRM tools

December 6, 2012

Direct carrier biller mopay is making its payment platform more useful to merchants, adding functionality that includes a mobile loyalty management suite.

Tesco's US venture Fresh & Easy to get axed

December 6, 2012

Tesco, the largest retailer in the U.K., has pulled the plug on its U.S. endeavor, its 199-store Fresh & Easy chain.

Multichannel makes shoppers take longer to make purchases, study shows

December 6, 2012

A new report from retail researchers Conlumino and loyalty specialist Webloyalty has found the advent of multichannel retailing has lengthened the shopping…

Retail Top 100 2012, No. 33: Groupon/LivingSocial/etc.

December 5, 2012

AT&T intros location-based AT&T Alerts for use by retailers

December 5, 2012

AT&T today launched AT&T Alerts, an opt-in, geo-location text messaging alerts service that will enable consumers to receive offers such as discounts…

What do you do after you become PCI compliant?

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Congratulations! You took the time to become PCI (Payment Card Industry Data Security Standard) compliant by accurately filling out your Self-Assessment…

NCR Mobile Pay solution at City Winery, NYC

NCR Corporation has announced the launch of NCR Mobile Pay, a new solution that enables restaurant patrons with a smartphone to browse their bill, re-order…

Retail Top 100 2012, No. 34: Gamification of retail

December 4, 2012

CETW: Frank Eliason of Citibank talks social media

Frank Eliason, director of global industry at Citibank, talks about how most companies are not thinking through their approach to customer experience and how…

CETW: Keynote Paul Price on social media

Paul Price, CEO of Creative Realities, discusses how technology is getting better, cheaper and faster - and how the rate of change is accelerating, and why it…

Hotel retail ditches the towels in favor of oddities

December 4, 2012

Hotel retail helps create an experience, according to an article on usatoday.com. While retail doesn't play a major role in revenue for hotels, unique retail…

Opinion: C-store retailers need convenient loyalty programs

December 4, 2012

An opinion piece on csnews.com explains the importance and benefits of loyalty programs for c-store retailers. The author cited a recent study from the NPD…