Top 100: 64. eBay

EBay is betting on recent technological innovations to revive its marketplace business. By adopting a catalog approach similar to Amazon’s, eBay’s search…

Sony opens new concept store in Los Angeles

March 30, 2011

Sony Electronics has announced the opening of the first newly branded Sony store in the U.S., which offers a new concept, design and customer experience. It…

GlobalShop: Interbrand announces best retail brands of 2011

March 30, 2011

LAS VEGAS — Interbrand, a branding and design consultancy, revealed the findings of its most recent report, “Best Retail Brands 2011,” this week at the…

GlobalShop: Studio V architect discusses designing retail spaces for unusual sites

by Kim Williams — Reporter, NetWorld Alliance

Principal architect tells audience he sometimes refers to his firm as "the architects of last resort."

Charming Shoppers in all Sizes

by Lisa Biank Fasig — Director, JZMcBride and Associates

Lost in the recent news about Charming Shoppes closing 10 percent of its stores is whether this decision will have any bearing on its loyalty…

Report: Four out of five mobile shoppers frustrated with the experience

Whether the platform is a mobile device, tablet or computer, online customer experience is still fraught with issues.

Top 100: 66. GoogleTV

“Imagine turning on the TV and getting all the channels and shows you normally watch and all of the websites you browse all day.” Advance promotions for the…

Top 100: 65. Forever 21

Forever 21 grew during the recession by taking advantage of liquidation sales and abandoned retail spaces. This past spring, the LA-based fashion retailer set…

GlobalShop: Reinventing retail design to fit a multichannel environment

by Kim Williams — Reporter, NetWorld Alliance

The future of retail will be "smaller, flexible, personal and intensely linked."

Online coupon sites offer increasing opportunities for retailers

Two out of three consumers have reported downloading and printing coupons from the Internet.

Could Amazon's Cloud Drive be an iTunes killer?

by James Bickers — Editor, Networld Alliance

I've been an avid customer of Amazon's MP3 download service ever since it launched a few short years ago, but there's always been one major shortcoming that…

Is it Time to Drop the 'e' from e-Commerce?

by Jason Goldberg — VP Marketing, MTI

Most e-commerce executives are focused on online sales, even though their actual contribution to the organization is far broader. In order to maximize the…

Experiment on customers to get more from your self-service pilot

In our house, spring means two things: Chicago Cubs baseball and the school Science Fair. As I was helping my son sort out whether or not a cheese sandwich…

GlobalShop: Starbucks, Whole Foods localizing redesign efforts to increase community contact

by Kim Williams — Reporter, NetWorld Alliance

Community involvement, locally sourced and reclaimed materials are key to establishing and retaining customer loyalty.

Avery Dennison opens retail design center in Germany

March 28, 2011

Avery Dennison's Retail Branding and Information Solutions (RBIS) group announced it has opened its first Europe-based Customer Design and Innovation Center.

GlobalShop: GenLED unveils retail lighting solutions

March 28, 2011

LAS VEGAS — GenLED LIGHTING, a provider of LED lighting products, introduced its new generation of LED retrofit lamps at GlobalShop in Las Vegas. The new line…

GlobalShop: Lavi unveils electronic queuing system, merchandising tools

March 28, 2011

LAS VEGAS — Lavi Industries, provider of crowd control and public guidance solutions, announces a new Qtrac Multi-line Electronic Queuing System, as well as an…

Retail executive summit announces keynotes, Twins/Red Sox outing

March 28, 2011

LOUISVILLE, Ky. — The Retail Customer Experience Executive Summit, an exclusive c-level event produced by NetWorld Alliance and hosted by…

GlobalShop: Paco Underhill discusses recession realities and lessons

by Kim Williams — Reporter, NetWorld Alliance

Retail guru says the U.S. is 'over-stored' by 15 to 20 percent.

GlobalShop: Floors, walls and the customer experience

Avery Dennison has learned that consulting with retail designers is key to creating engaging surfaces.