The gap between shipping tech, customer expectation

March 17, 2009

E-Commerce Times: Customers want shippers to provide as much information as possible on demand, and the technology exists to provide it, but shippers have…

NRF, Shop.org Partner with Expo TV

March 17, 2009

WASHINGTON, D.C. — In an effort to gain more insight into what consumers are feeling, why they make certain decisions and how the economy has changed them…

eBay 'cries uncle,' returns to its roots

March 17, 2009

Compete: At Web giant eBay, it's out with the new and in with the old both in terms of corporate strategy and product mix. After trying in vain to remake…

GestureTek's Cube gesture-based digital signage

GestureTek has announced that it is beginning to roll out its Cube product, which is designed to be a more portable and affordable version of the company’s…

Compelling online holiday offers

Customers were influenced by offers like free shipping, flexible return policies, and free gifts with purchase. Newsletters targeted to shopper interests were…

The economy's impact on shopper habits

Shopping habits have absolutely been affected by the economy. People are shopping less frequently and planning shopping trips in advance - or shopping online.

Opinion: 12 ways to maximize the customer during a recession

The author of Retail Business Kit for Dummies weighs in with tips on how to get more out of each customer interaction and drive repeat business.

Tough times drive retailers back to basics

The economy is prompting a number of retailers to drop their experimentation with millennial marketing.

ShopYourWay merges Sears, Kmart multichannel experiences

March 15, 2009

HOFFMAN ESTATES, Ill. — Sears Holdings Corp. announced the unification of its multichannel services under an initiative dubbed ShopYourWay. Both Sears and…

Virgin Megastore closings mark the end of a retail era

March 15, 2009

Reuters: The planned U.S. closure of the Virgin Megastore chain by mid-June will mark the end of the British music retail invasion. HMV was the first to land…

Lawmakers consider automatic recall warnings at the checkout

March 15, 2009

Los Angeles Times: With more food recalls happening weekly, consumer advocates, supermarket chains and legislators are exploring better ways to stop the sale…

Capturx solutions for merchandising

Capturx helps teams more efficiently plan, execute and track store resets and merchandising. Using Capturx for Autodesk Design Review, planning and…

Sears aims to be more interactive

March 12, 2009

Chicago Sun-Times: Sears' new president of home electronics, Karen Austin, wants to take advantage of Circuit City's demise by giving Sears shoppers more…

Teen retailers shut down concept stores, focus on main brand

March 12, 2009

Wall Street Journal: As recently as last year, retail concept stores were all the rage in the teen apparel business. These shops, offering the feel and prices…

KIS Photobook Maker kiosk organizes images into albums

KIS Photo-Me Group, a provider of instant printing equipment, demos its KIS Photobook Maker kiosk, designed to produce photo albums in minutes.

Retail sales beat expectations two months in a row

March 11, 2009

WASHINGTON, D.C. — Beating analysts' expectations for a second straight month, February retail sales showed surprising growth. According to the National Retail…

Retailers not cutting IT budgets in 2009

March 11, 2009

Retail Week: The Global Retail CIO Survey 2009, conducted by Martec International, polled 57 chief information officers and IT directors globally, who account…

Zappos urges customers to upload videos of themselves

March 11, 2009

TechCrunch: Online footware and apparel retailer Zappos.com is partnering with video hosting and sharing platform Magnify.net to launch a "BoxBreak" campaign…

ShopperTrak reports retail foot traffic drop for February

March 11, 2009

CHICAGO — ShopperTrak RCT Corporation's Retail Traffic Index (SRTI) today reported that total U.S. foot traffic for the month of February fell a sharp 9.…

Queue management targets the last stage of the purchasing process

Discipline blends design, engineering and technology to maximize efficiency and reduce walk-aways.