Cambridge shopping center adds 'virtual assistant'

July 24, 2014

The Grafton Shopping Centre in Cambridge says it is ready to dazzle shoppers with a "virtual" employee who greets customers when they enter.

Visa launches new tools to secure payments from Internet-connected devices and wearables

July 24, 2014

Visa Inc. today announced the creation of Visa Digital Solutions, what the card company said is a comprehensive suite of offerings that facilitate secure…

Target app uses image recognition to speed mobile purchases

July 23, 2014

Earlier this week, Target unveiled its new iOS app "In a Snap," which lets users scan images of products in an advertisement and either purchase them or save…

NRF revises annual economic forecast, expects stronger second half of year

July 23, 2014

The National Retail Federation has lowered its retail sales forecast for 2014 because of slow growth recorded during the first half of the year, but said sales…

Search marketing tops online retail customer acquisition tactics

July 23, 2014

Despite the arsenal of digital marketing tactics now at every retailer’s fingertips, one customer acquisition tactic still stands above the rest: paid search…

Report says delivery will make or break holiday shopping this year

July 23, 2014

After a holiday season marred by lackluster order fulfillment and dissatisfied consumers, a new report from CFI Group and eBay Enterprise urges retailers to…

The latest payment breach victim may be Goodwill Industries

by James Bickers — Editor, Networld Alliance

July 22, 2014

Brian Krebs, the noted security blogger whose recent claim to fame was breaking the news of the Target breach, reports in his blog that banks are reporting a…

Kimpton Karma brings big data full-circle

by Bryan Pearson — President, LoyaltyOne

The boutique hotel chain, long known for delivering personalized experiences, has reincarnated its loyalty program, InTouch, to one that better reflects the…

Amazon sneakily introduces barebones mobile wallet app

July 22, 2014

Amazon Wallet appeared on the Amazon Appstore and Google Play store late last week, but a number of Android fan blogs are just noticing it exists.

Canadian shopping site SHOP.CA launches mobile app

July 22, 2014

SHOP.CA, a site offering daily sales events for Canadian shoppers, has announced its first mobile app for iPhone and Android devices. According to the company…

Retail websites are loading 49 percent slower than last year

July 22, 2014

Software firm Radware has announced the release of its latest quarterly study titled "State of the Union: Ecommerce Page Speed & Web Performance, Summer…

Globally 3 in 10 consumers don't trust retailers with securing their data

July 22, 2014

A global fraud study of more than 6,100 consumers across 20 countries has revealed distrust among global consumers in retailers to protect their data.

Four tips for leading lasting change that leads to higher sales

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Your store staff has been doing things a certain way for a long time, and simply telling them they need to do something different doesn't work.

Fashion retailer Zara adds RFID-based inventory intelligence

July 21, 2014

Tyco Retail Solutions announced that Inditex Group, one of the world’s largest fashion retailers, has awarded Tyco a chain-wide contract for RFID-based…

Harris Poll names the best grocery store brands in the U.S.

July 21, 2014

The 2014 Harris Poll EquiTrend (EQ) study, which measures brand equity for more than 1,500 brands across 170 categories, finds traditional grocery store brands…

ACI Worldwide to acquire Retail Decisions to boost CNP fraud prevention

July 21, 2014

ACI Worldwide, a global provider of electronic payment and banking products, and Retail Decisions (ReD), a fraud prevention company, today announced that they…

Facebook is testing a "buy" button

July 18, 2014

Facebook announced in a blog post this week that it is testing "a new feature to help businesses drive sales through Facebook in News Feed and on Pages." In…

Survey: iOS dominates mobile commerce with 11.6M iPhone users making at least one purchase a month

July 18, 2014

Sixty-six percent of iPhone users are making purchases via mobile sites at least once a month, compared to only 47 percent of those with an Android smartphone.

Electronics, school supplies drive increased back-to-school, college spending

July 18, 2014

Millennials will spend $913 million of their own money on school items this year.

Skin care brand applies digital signage for in-store experience

July 18, 2014

Skin care brand Dermalogica recently opend its second and third concept stores featuring face-mapping skin analysis, skin bar and micro-zone skin treatments in…