News & Media
CrownTV rolls out Samsung4K Displays across Janie and Jack Stores
May 29, 2026
CrownTV has installed over a dozen Samsung commercial 4K displays across five children clothing brand Janie and Jack locations — Brookfield Place, Garden State…
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Reducing shrink without dismantling customer experience and trust
by Daniel Gabay — CEO, Trigo
Shrink isn’t going away. Economic pressure, and everyday opportunistic theft, will continue to challenge retailers. But heavy-handed enforcement or experiences…
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The new chapter of bookstores: From retail to experience
by Clare Jones — Outreach Manager, CUSTOM NEON PTY LTD
Retail as we know it is shifting. Across industries, stores are no longer just points of sale, they’re experiences.
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Zoovu acquires Xgen AI to create single AI native engine
May 28, 2026
Zoovu has acquired Xgen AI to create one AI-native engine for e-commerce product discovery.
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Walmart reduces workforce in streamlining operations
May 27, 2026
Walmart has cut 1,000 jobs as part of a streamlining initiative within its operating structure, according to a CNBC report.
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The $90 jacket that isn't there: Retail's spring/summer inventory problem
by Peter Oram — CEO, PervasID
The retailers that perform best will be the ones who have taken friction out of the model they already have and built confidence in how their operations run…
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German grocer deploys interactive touchscreen kiosk powered by eyefactive
May 26, 2026
Edeka Jensen, a grocery store located in Uetersen, Germany, near Hamburg, has partnered with eyefactive to deploy an interactive touchscreen kiosk solution at…
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Sam’s Club launches enhanced tier to Express delivery
May 25, 2026
Sam's Club has launched enhanced express delivery that offers delivery in an hour or even less.
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How accessible packaging is changing the retail experience
by Andy Meadows — Vice President of Product, Loftware
Walk through any store and you’ll see QR codes on packaging, connecting shoppers to recipes, promotions and brand information. But for millions of consumers…
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Japan airline piloting robotic baggage handlers
May 22, 2026
Japan Airlines is planning to deploy humanoid robots this month to work as baggage handlers at a Tokyo airport.
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US retail sales show solid growth
May 22, 2026
U.S. retail sales increased 4.9% in April and represented the third month of consecutive growth.
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Cultivating a modern supply chain: What Spring gardening can teach us about cloud, automation
by Tatiana Munoz — Director of Sales and Business Development USA, Hardis Supply Chain
Modernization can occur incrementally by strengthening the digital foundation, introducing automation where it delivers the most value and gradually building a…
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Ace Hardware debuts AI-powered assistant
May 21, 2026
Ace Hardware has deployed a AI-powered assistant, called 'Hey ARMA,' aimed at helping store associates better serve customers in real time.
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Boot Barn taps Aptos One for mobile POS
May 20, 2026
Boot Barn, a lifestyle retailer, is deploying the Aptos One mobile-first point of sale solution across its 500-plus U.S. locations.
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Toshiba leaders recognized as difference makers
May 20, 2026
Four Toshiba America Business Solutions leaders have been named as 2026 Difference Makers by ENX Magazine.
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C-store RaceTrac redefines loyalty via enhanced rewards program
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
RaceTrac, a leading convenience store retailer, partnered with Capillary Technologies, an AI-powered loyalty solution provider, to enhance the RaceTrac Rewards…
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Shein reportedly buying Everlane
May 20, 2026
Shein, a fast fashion retailer, is reportedly aiming to acquire apparel retailer Everlane in a $100 million deal.
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The new digital shelf: Why pre-search discovery is critical for driving retail conversion
by Elizabeth Brooks — SVP of Client Experience, Brkthru
With consumers spending more time streaming, scrolling and engaging with content, the “digital shelf” is no longer confined to a search engine. Conversion can…
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Walmart tops US grocery sales
May 19, 2026
Walmart owns 21% of U.S. grocery sales but when it comes to AI suggestions relating to grocery shopping, wholesaler Costco ranks first.
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Amazon drone delivery slated for upstate New York
May 18, 2026
Amazon is aiming to provide drone delivery in under two hours to the Syracuse, New York area.
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