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News & Media

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

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Do It Best stores replaces spreadsheets with no-code database and reaps rewards

by Jeff Kuo — CEO, Ragic

Research shows as many as 95% of small retailers use spreadsheets to manage inventory. While spreadsheets are well suited for accounting and basic…

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Gen AI reshaping shopping behavior

February 20, 2026

Gen AI has moved from experimentation to habit formation when it comes to consumer shopping behavior.

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US retail metrics staying the course this year

February 19, 2026

A new forecast predicts projections for U.S. retail metrics will stay the course through 2026 with a possible minimal rise in the first half of the year.

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E-commerce orders enjoyed big jump in 2025

February 19, 2026

E-commerce orders across all channels in the U.S. grew 147% year over year in 2025 and the top 5% of brands drove the majority of that growth.

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Minky Couture selects Domo AI, data products platform to boost operational visibility

February 19, 2026

Minky Couture, a Utah-based luxury blanket retailer, will deploy the Domo AI and Data Products Platform to strengthen operational visibility.

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Newland AIDC North America CEO talks scanning innovations

Newland AIDC North America CEO Roy Chen shares insight on the company's wide range of scanners -- from mounted to kiosks to handhelds and wearables.

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Eddie Bauer files for bankruptcy

February 18, 2026

Eddie Bauer, a retail sportswear company, has filed for bankruptcy driven by a shift in consumer preferences.

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Eileen Fisher taps Aptos POS platform

February 18, 2026

Eileen Fisher, a sustainable fashion retailer, will deploy the Aptos One point of sale solution across its 50-plus stores in North America.

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National Retail Solutions attains BBB accreditation, A+ rating

February 17, 2026

National Retail Solutions has been officially accredited by the Better Business Bureau, achieving the organization's highest A+ rating.

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How self-service operators win by automating through curation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those…

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Your digital marketing strategy is only as good as your worst touchpoint

by Jean-Christophe Pitié — Chief Marketing Officer & Chief Partner Officer, Contentsquare

With customer acquisition costs increasing and competition more intense, a digital marketing strategy's success hinges on the strength of its weakest touch…

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Stanton Optical opens in 4 Staples stores

February 17, 2026

Stanton Optical is opening its first four "store-in-store" locations inside Staples stores in the Philadelphia area.

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Target investing in store labor amidst job cuts at centers, offices

February 16, 2026

Target will invest more in store labor to boost the customer experience while trimming back about 500 jobs within its distribution centers and regional offices.

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AI assistant use doubles as more shoppers tap AI to handle buying process

February 13, 2026

The use of AI assistants among U.S. shoppers has more than doubled year-over-year, increasing to 35% from 12% in 2024 and over half of shoppers are open to AI…

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1-800-Flowers.com joins Instacart app

February 12, 2026

1-800-Flowers.com has joined the Instacart app, providing delivery from more than 700 participating florists across the 1-800-Flowers.com network.

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Walmart top destination for Valentine’s Day shoppers

February 11, 2026

Over half, 65%, of consumers will celebrate Valentine's Day with Gen Z and millennials more likely to celebrate. The top shopping locations for Valentine's Day…

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Tariffs will cost consumers $1,300 this year

February 10, 2026

The Trump administration tariffs will amount to an average tax increase, per U.S. household, of $1,300 in 2026, according to data from the Tax Foundation…

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Swipe fees could cost consumers $683M on Valentine’s day

February 10, 2026

Credit card swipe fees could cost consumers more than $683 million given expected higher prices for Valentine's Day gifts, according to the Merchants Payments…

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Balea, Zebra launch Cosmic Machine Vision

February 10, 2026

Balea and Zebra have launched an intelligent vision solution called the Cosmic Machine Vision.

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