News & Media

Walgreens taps Rokt in AI-powered retail media expansion

January 8, 2026

Walgreens Advertising Group, the retail media arm of Walgreens, has expanded its retail media ecosystem with Rokt, an e-commerce technology company using…

read now

Save Mart partners with Amazon on return kiosks in select stores

January 7, 2026

Save Mart has partnered with Amazon to introduce return kiosks in Save Mart stores in California and Western Nevada.

read now

1800Flowers.com appoints Alexander Zelikovsky as CIO

January 7, 2026

1800Flowers.com has appointed Alexander Zelioksvy a CIO.

read now

Retail AI Council debuts protocol to boost customer relationships

January 6, 2026

The Retail AI Council, a retailer-led organization dedicated to helping retailers embrace the transformative potential of AI, has formed the Shopper Context…

read now

How agentic AI is powering operational agility in retail

by Padmanabhan Venkatesan — Senior Corporate Vice President - Consumer Tech, Persistent

Looking ahead, agentic AI will power a new wave of adaptive retail where D2C, social and just-in-time commerce converge. These models close the gap between…

read now

Shoppers want flexible delivery over free shipping

January 5, 2026

Consumers want reliable flexible delivery experience over free shipping, and 71% think about delivery before checkout and 41% consider delivery promise before…

read now

J.Jill names Viv Rettke as chief growth officer

January 5, 2026

J.Jill, a national lifestyle brand, has appointed Viv Rettke to the newly-created role of chief growth officer.

read now

New year will bring new features, store revamps at Target

January 2, 2026

Target plans to revamp stores and deploy new technology in 2026.

read now

What main street can teach Silicon Valley about building loyalty

by Andrew Helms — CEO – USA, SumUp

If Silicon Valley spent half as much time studying Main Street as Main Street spends studying its customers, we’d build technology that feels a lot more like a…

read now

Sam’s Club, Walmart deploying ‘eye bot’ kiosks

January 2, 2026

Sam's Club and Walmart are deploying 'eye bot' kiosks to over a dozen stores . The kiosks promise to offer eye exams in 15 minutes or less.

read now

Drugstore chain Rossmann taps Diebold Nixdorf for expansion

December 30, 2025

Rossmann, one of Europe's largest drugstore chains, has tapped longtime partner Diebold Nixdorf to support the retailer's Swiss market expansion strategy.

read now

The true cost of device downtime: How mobile failures damage customer loyalty

by Apu Pavithran — Founder and CEO, Hexnode | Mitsogo Inc.

Best practice device management means overseeing the small details that have a big impact.

read now

Transparency a non-negotiable for consumers

December 29, 2025

Consumers view transparency in shopping as a non-negotiable and the top frustration is an unclear product description.

read now

Home Depot top fav for home improvement shoppers

December 29, 2025

Home Depot captured 29% of home improvement spending in Q3 2025, beating out Lowe's (17%).

read now

Kohl’s taps Michael Bender as permanent CEO

December 26, 2025

Kohl's has named Michael Bender as its permanent CEO after he served as interim CEO following the departure of Ashley Buchanan.

read now

7 steps retail leaders can take to protect customer experience during peak seasons

by Nataliia Onyshkevych — CEO, EverHelp

Peak shopping periods test operational resilience — but they also create major opportunities.

read now

Academy Sports + Outdoors opens 5 stores

December 26, 2025

Academy Sports + Outdoors , a sporting goods and outdoor recreation retailer, has open five locations in Russellville, Ark.; Seguin, Texas; Fort Wayne, Ind.…

read now