News & Media
A tale of two pricing strategies
by Dale Furtwengler — President, Furtwengler & Associates, P.C.
Imagine two companies. One touts the results the customer can expect and charges premium prices, the other touts its low prices. Which one wins?
read now
MarketLive announces vetted partner ecosystem
June 6, 2014
E-commerce platform MarketLive has announced MarketLive Implement, an implementations services program to enable a vetted ecosystem of partners to extend the…
read nowRetail Solutions partners with Gigwalk on real-time retail data
June 6, 2014
Retail Solutions Inc. (RSi), a global provider of cloud-based, Big Data analytics and real-time intelligence for the consumer products industry, announced it…
read nowViewpoints acquires reviews platform PowerReviews
June 6, 2014
Consumer reviews platform Viewpoints announced it has entered into a definitive agreement to acquire PowerReviews from Bazaarvoice. With the acquisition, the…
read nowReport from Capgemini, GS1 finds four critical components for omni-channel
June 5, 2014
A new report titled “Are You Ready? How to Create an Always-On, Always-Open Shopping Experience” by Capgemini Consulting, the global strategy and…
read now
Amazon teases 'amazing' new device coming later this month
by James Bickers — Editor, Networld Alliance
Amazon has uploaded a brief video, showing the reactions of various consumers to a new mystery product.
read nowShopperTrak signs Journeys as 1,000th customer
June 4, 2014
ShopperTrak announced it has signed Journeys as its 1,000th customer. Through this partnership, ShopperTrak said it will enable Journeys, a division of…
read nowSurvey says retailers place a premium on customer traffic data
June 4, 2014
In-store analytics firm Brickstream has published results from a survey of 124 executives from global retail corporations that explores their primary…
read now
Buttoned-up loyalty: The case of Men’s Wearhouse and Jos. A. Bank
Consider the benefits to be gained when two merging companies start unifying their loyalty strategies early on.
read nowWoolworths selects merchandising tool from Galleria
June 3, 2014
Woolworths, Australia’s largest retailer, said it plans to implement Galleria’s Foundation Services, Promotional Display Optimization and Store Operations…
read nowCars.com using Stibo to manage its online experience
June 3, 2014
Cars.com, an automotive digital marketing company and online resource for buying and selling new and used vehicles, announced that it has selected Stibo…
read nowRetailers ready to go one more round in debit card fee fight
June 3, 2014
Merchants aren’t ready to throw in the towel quite yet. On Monday, the National Association of Convenience Stores and the National Retail Federation announced…
read now
How to add additional value to your products
by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC
How retail associates handle and present products to customers adds to, or reduces, the perceived value.
read nowBitPay helps Hester Street Fair accept Bitcoin
June 3, 2014
Digital currency solution provider BitPay has announced a partnership with Hester Street Fair, an outdoor marketplace in New York City. According to the…
read nowSpending on Father's Day to top $12.5 billion
June 3, 2014
As the smallest of the American gift-giving holidays, Father’s Day is a blip on the retail sales radar compared to Christmas and Mother’s Day, but the…
read nowMaritz Loyalty Marketing rebrands as Bond Brand Loyalty
June 3, 2014
Maritz Loyalty Marketing announced it has rebranded as Bond Brand Loyalty. According to the company, Bond’s new positioning combines traditional loyalty…
read nowPCI Security Standards Council seeks proposals for 2015 special interest groups
June 2, 2014
The PCI Security Standards Council has announced the start of the PCI special interest group proposal period for 2015 projects. Beginning today through July 7…
read nowSears testing concept shops for 'connected living' products
June 2, 2014
Sears has announced the launch of its new Connected Solutions store format. The 1,700 square foot concept is being launched at three Chicago-area locations…
read now
Offering great customer experiences when things go wrong
by Clare Evans
Good brand experiences are what keep customers coming back for more, but bad experiences can take a lifetime to erase.
read nowCensus Bureau says online shopping, mail order businesses up 27 percent
May 30, 2014
Electronic shopping is showing rapid growth compared to the rest of the retail trade sector, with the number of establishments growing 27.4 percent between…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
