Speed and quality: Must they be mutually exclusive?

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Speed vs quality: Which is more important to your customers? And what impact does each of them have on the customer experience?

Visual product search company Slyce to go public

April 23, 2014

Visual product search platform Slyce announced it has entered into a definitive amalgamation agreement with Oculus Ventures Corp. that will enable Slyce to be…

11 compelling mobile stats every retailer should pay attention to

by Chris Allen

Whether you're operating on an e-commerce platform, in a store or both, you will improve your retail business when you pay attention to key facts and stats…

Walls and Forms introduces exterior cart merchandising units

April 23, 2014

Walls and Forms Inc. has introduced exterior cart retail merchandising units designed for outdoor concessions.

RetailMeNot secures mall partnership

April 22, 2014

Digital coupon marketplace RetailMeNot has announced it reached a strategic partnership agreement with Chicago-based General Growth Properties, Inc., a real…

National Retail Federation honored by Environmental Protection Agency

April 22, 2014

The National Retail Federation was recognized today on Earth Day by the U.S. Environmental Protection Agency with its 2014 SmartWay Affiliate Challenge award.

Three things you need to know about Amazon's price strategy

In March, Amazon changed prices on an average of 15-18 percent of its assortment every day, and this number is growing.

Is the Apple retail model right for your company?

by Kristen Gramigna — Chief Marketing Officer, BluePay

With more than 9,000 stores at its peak, Blockbuster enjoyed a competitive advantage that no rival could duplicate. But with the ease and convenience of online…

Acme Tools launches new mobile shopping site

April 21, 2014

Acme Tools, an authorized online retailer of tools and equipment, has announced the launch of its new mobile version of AcmeTools.com for online customers…

CVS adding health insurance billpay service

April 21, 2014

CVS/pharmacy, the retail division of CVS Caremark, announced the launch of its new service Bill Pay at CVS/pharmacy. Members of participating health plans can…

Upstream Commerce unveils real-time pricing tool

April 21, 2014

Upstream Commerce has announced its Dynamic Pricer, which provides retailers the capability to automatically control and change their pricing in real time…

Square reportedly in acquisition discussions with rivals

April 21, 2014

Square reportedly is discussing the possibility of a sale with several rivals as the mobile point-of-sale provider continues to lose money and burn through the…

Three steps to retail loyalty programs that connect with customers

by Fred Thompson

We all know that loyalty programs are popular with customers, but when it comes to why a customer shops with a particular brand, the loyalty program is…

Target expands subscriptions program

April 18, 2014

Earlier this week, Target announced a massive expansion of its Target Subscriptions program, which debuted quietly in September. Initially limited to…

Thierry Mugler gets 'Alien' virtual assistant

April 18, 2014

French luxury fragrance brand Thierry Mugler, part of the Clarins Fragrance Group, has deployed the world's first full-height Tensator Virtual Assistant to…

Why in-queue merchandising matters (infographic)

The waiting line is a golden opportunity to reach consumers, but restraint and proper design are key.

Euronet, Walmart venture promises lower-cost money transfer

April 17, 2014

Walmart and Ria, the money transfer service owned by Euronet, have announced the Walmart-2-Walmart Money Transfer Service. Beginning April 24, customers will…

Pulsate launches beacon-based marketing platform

April 17, 2014

Pulsate announced it has launched an end-to-end marketing platform for the physical world. The startup provides a cloud platform and its own micro-context…

QSR, retail partnerships highlight Q1 for ComQi digital signage

April 17, 2014

Marketplace momentum from emerging partnerships focused on vertical markets and enterprise opportunities highlight a strong Q1 and continuing 2014 outlook for…

Omnico releases study on Millennial shopping behavior

April 17, 2014

Global retail technology firm Omnico Group has released results from its latest national primary research campaign revealing that consumers are increasingly…