GlobalShop: Battery-powered shelf video player

A new video player from InfoShade uses batteries instead of plug-in power, making deployment easier and the player more versatile.

GlobalShop: 3D product imaging

Can You Imagine's Steve Zuloff shows his Micro Theater, which is able to quickly rend product images into 3D ones, dramatically increasing customer engagement.

What great looks like

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Over the last few weeks I've had the opportunity to work with some great retailers. Of course I'm biased, but I also see the very things that make them great.

Discounting in the off season: Good strategy or slippery slope?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

In one of my earlier blogs I dealt with the folly of discounting during peak selling season. I guess it was inevitable that I was asked, "What about the off…

Check out this Checkout: RFID-enabled kiosks deliver more than just a cool factor

Now more than ever, retailers are focusing on the customer experience at the point-of-sale in order to provide the best service possible to increasingly…

Mood Media purchases Muzak

March 27, 2011

In-store media specialist Mood Media Corp. announced it has entered into a definitive agreement to acquire Muzak Holdings LLC, a privately held company that is…

Mobile Monday: Hyundai Equus app

The app sets the bar high for all retailers, not just auto dealers.

Stein Mart transforms itself with Microsoft BI technology

Stein Mart is using technology to transform itself into an information based culture, implementing a Microsoft BI solution to support its growth strategy and…

Mobile Monday: Equus iPad app review

Customer experience expert Mike Wittenstein goes hands-on with the new Equus iPad app for this week's Mobile Monday review.

CTIA 2011: Mobile coupons

Coupons.com believes that storing coupons on a smart phone and using them via NFC is superior to barcode-based presentations. Here's why.

Top 100: 68. Banana Republic

“Mad Men and Banana Republic are both mad about style,” said Banana Republic president Jack Calhoun. “Banana Republic is known for its versatile fashions, with…

Top 100: 67. Wegmans

Appearing on Fortune’s annual “100 Best Companies to Work For” list every year since its inception in 1998 — and placing among the top 10 for eight consecutive…

CTIA: Sprint expands M2M portfolio with partnerships

Sprint VP uses the country's largest wireless convention to discuss the company's newest business partners.

GMC Inspire platform offers enterprise solution for customer engagement

March 24, 2011

GMC Software Technology, a global company offering end-to-end software solutions, has introduced GMC Inspire, a Customer Communications Management (CCM…

Walgreens to purchase Drugstore.com

March 24, 2011

According to NYTimes.com, Walgreens has announced that it plans to buy Drugstore.com for $409 million. Drugstore.com sells over-the-counter health, beauty…

NCR to sell DVD rental machines to retailers

March 24, 2011

NCR Corp. has plans to sell its own DVD kiosks to retailers, who will then brand them with their own logos and sell DVDs, video games or music CDs that are now…

OfficeMax will carry new BlackBerry PlayBook tablet

March 24, 2011

OfficeMax Inc., a major office supplies and services provider, yesterday announced it will offer the new BlackBerry PlayBook tablet in all of its 1,000 retail…

Netflix offers apology and refund for outage

March 24, 2011

According to DigitalTrends.com, Netflix offered an account credit to its customers for an outage on its website that lasted more than an hour on Tuesday…

Beanstalk Loyalty offers Facebook check-in via POS terminal

Retailers can use social media on kiosks and POS terminals to better market to their customers.

CTIA 2011: Mobile payments for the underbanked

PayNearMe's Mike Kaplan says that stores like 7-Eleven can do business with people outside the financial mainstream with mobile payment applications.