News
BOPIS gains steam in wake of COVID-19 pandemic
April 30, 2020
Consumers are increasingly more likely to use buy online and pick-up in-store services as the COVID-19 pandemic continues in the U.S.
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Social distancing drives change in consumer spend
April 30, 2020
Social distancing is hurting the consumer wallet as a WalletHub study revealed that 58 million Americans were spending more while following stay-at-home…
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Simon Mall Group getting ready to reopen dozens of properties
April 29, 2020
The biggest U.S. mall owner and operator, Simon Property Group, is getting ready to open dozens of malls across nearly a dozen states.
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Mastercard study shows COVID-related shift to contactless
April 29, 2020
Consumers are increasingly moving toward contactless card adoption due to the COVID-19 pandemic, according to a Mastercard study
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Digital shopping spurs sales for Target
April 28, 2020
Despite the ongoing COVID-19 pandemic Target is seeing healthy same-store sales with April's figures climbing 5% compared to a year ago despite a double digit…
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Mandating masks in stores isn't proving to be easy
April 28, 2020
Retailers and essential businesses serving the public during the ongoing COVID-19 pandemic are increasingly asking customers to put on a mask while shopping…
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Personalized commerce paying off for retailers, reveals study
April 28, 2020
The more personal the better for both the consumer and the retailer.
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House approves additional $484B in COVID-19 funds for small businesses, testing, hospitals
April 24, 2020
The U.S. House of Representatives on Thursday approved $484 billion in aid to small businesses, testing and hospitals struggling from the coronavirus pandemic…
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New car buyers prefer advisers to kiosks
April 24, 2020
New car buyers overwhelmingly prefer dealing with advisers over self-service kiosks when seeking service work, according to a March poll of more than 24,00…
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Target extends worker pay enhancements, benefits in response to COVID-19
April 24, 2020
Target is extending its temporary $2 an hour wage increase through May 30, as well as free back-up care and a 30-day paid leave for those 65 and older…
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NYC expands contactless pay options for parking kiosks
April 23, 2020
The New York City Department of Transportation wants to discourage cash payments at city parking meters and encourage contactless payment by smartphone…
read nowGlobal outdoor advertising to reach $54B by 2024
April 23, 2020
The global outdoor advertising market will reach $54.13 billion by 2024, according to a report by ResearchandMarkets. It will also grow at a compound annual…
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What consumers want: Personalization, attention, great experience
April 22, 2020
Consumers value personalized customer service, attention from a brand and a great retail experience, according to Gladly's 2020 Customer Expectations Report.
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Consumers fearful of economic future, reveals COVID-19 impact report
April 22, 2020
A hefty majority of consumers worldwide, 77%, are fearful about the economic future and just over half report incomes are compromised as a result of the…
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US Senate approves $484B to shore up COVID-19 aid to businesses, hospitals
April 22, 2020
The U.S. Senate passed a $484 billion Tuesday to provide additional aid for small businesses and hospitals to address the current health and economic crises…
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COVID-19 pandemic drives e-commerce upward big time
April 21, 2020
The ongoing global COVID-19 pandemic, which has shuttered businesses and forced most to self-isolate, is having a huge impact on e-commerce activity.
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Study: Treatment of essential workers impacting consumer shopping decisions
April 21, 2020
A First Insight study reveals 59% of consumers will shop less at an essential retail brand if that brand allows sick employees to work.
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Austria lets hardware, home improvement stores open in easing COVID-19 restructions
April 21, 2020
Hardware and home improvement retailers in Austria got the green light this week to reopen for business, about a month after the country ordered all…
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Uber rolls out on-demand delivery of packages, medicine in reponse to COVID-19
April 20, 2020
Uber, after weeks of transporting healthcare workers, PPE and meals in response to the COVID-19 pandemic, has launched Uber Direct and Uber Connect, two…
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U-Haul launches mobile self-checkout amid COVID-19
April 20, 2020
U-Haul has launched self-checkout technology, called U-Haul Scan & Go, at all of its U.S. and Canadian locations.
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