News
InMoment, MaritzCX join forces to form one company
February 28, 2020
InMoment and MaritzCX, both leaders in the global customer experience segment, are teaming up to create one company that will immediately support over 2,00…
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Drone delivery facing challenges
February 28, 2020
Drones are a welcome delivery approach for today's consumers but there are challenges both on the regulatory and the geographic fronts, according to a study in…
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Meijer partners with Citi Retail on credit card services
February 28, 2020
Midwestern supermarket brand Meijer is teaming up with Citi Retail Services to provide its customers with private label and co-brand credit card services at…
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Walmart debuts Alphabot to drive grocery business
February 27, 2020
Walmart is formally debuting Alphabot, a platform that speeds up the pick, pack and delivery of online grocery orders, after piloting the system at a Walmart…
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Consumers expect fast, tech-driven shopping experiences
February 27, 2020
When it comes to shopping consumers are expecting an efficient and tech-driven convenience store experience with 15% abandoning a non-essential purchase just…
read nowOracle debuts flexible POS systems
February 27, 2020
Oracle Retail is advancing its Xstore Point of Service and hardware systems with the Workstation 655 and 625 that promise to deliver a more engaging shopping…
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Walmart aims to save $60M on bag supply strategy
February 26, 2020
Walmart intends to save big on its purchase of shopping bags as well as on staff clothing.
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Marketers going omnichannel to drive customer engagement
February 26, 2020
A majority of retail marketers, 88%, are shifting from traditional campaign strategies to more omnichannel activities and 84% now have high visibility into…
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Amazon debuts first Go Grocery store
February 25, 2020
Omnichannel giant Amazon is opening the doors today to its first cashierless grocery store, called Amazon Go Grocery, in Seattle.
read nowVerdane buys up Confirmit
February 25, 2020
Confirmit, a market research, customer experience and employee experience software as a solution provider, is being acquired by Verdane, a northern European…
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Cruise company unveils reimagine shopping experience
February 25, 2020
Starboard Cruise Services is debuting a "reimagined shopping experience," onboard its Celebrity Silhouette, the cruise line's fourth shop being transformed as…
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AI to hit big in the next decade.
February 24, 2020
Artificial intelligence will hit its stride within the next decade, providing tangible benefits to business operations, employees and consumers.
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Acquisition keeps Forever 21 in business
February 24, 2020
Fashion retailer Forever 21 will remain in business due to a joint $81 million dollar acquisition by Authentic Brands Group, Brookfield Property Partners and…
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Amsterdam arcade features cashless readers
February 24, 2020
Visitors to Jar BV Gamestate in Amsterdam can experience the virtual reality immersion rooms aided by 180 smartTOUCH card readers that enable them to play…
read nowUK digital retailer taps Oracle for product forecasting
February 21, 2020
N Brown Group Plc, a U.K.-based retailer that sells clothing, footwear and homewares through four brands, is migrating to the cloud with the help of Oracle's…
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Amazon culls third-party delivery partners
February 21, 2020
Amazon is cancelling a slew of third-party delivery contracts due to issues with safety, performance and working conditions.
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Banana Republic taps Postmates for on-demand delivery
February 21, 2020
Fashion retailer Banana Republic is partnering with Postmates to provide customers free on-demand delivery in New York City and southern California.
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Cardtronics enables cash balance reloads for Amazon customers
February 20, 2020
Cardtronics, the largest ATM operator in the world, announced that Amazon customers can load cash onto their Amazon cash balances at up to 400 of its ATM sites…
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Industry watchers optimistic on Bed Bath & Beyond future
February 20, 2020
Bed Bath & Beyond Inc. is focused on revamping its stores with three new format approaches in the works.
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Unused gift cards hit $21B mark
February 20, 2020
Consumers aren't rushing out to use gift cards, often cited as the most wanted holiday item, which now total about $21 billion.
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