News
Consumers won't be very patient on Black Friday, claims research
September 27, 2019
Retailers should strive hard to meet e-commerce consumer expectations this holiday season as shoppers will be quick to ditch brands if performance doesn't meet…
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High consumer optimism will spur holiday season sales
September 27, 2019
An OpenX survey reveals high consumer optimism about the economy will fuel bigger holiday season spend and online shopping may grab more share than physical…
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Personalization a key retail focus, reveals study
September 27, 2019
Retailers are doubling down on personalization within e-commerce when it comes to the customer experience as nearly all retail leaders view it as a must for…
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Marshalls goes online, boasts Tinder-like shopping feature
September 27, 2019
Discount retailer, Marshalls, finally has an e-commerce site and said it has added more high-quality inventory and brand name designers to the online inventory.
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Mobile self-checkout player raises $4.3M in funding
September 26, 2019
MishiPay, a London-based mobile self-checkout vendor, now has about $4.3 million more to grow the business thanks to a Series A funding round that included…
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Survey: Consumers big on messaging for customer support
September 26, 2019
A robust number of consumers, 83%, are on board with messaging as the primary customer support approach and view it as an efficient method of communication.
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Alipay mobile wallet growth up 20%
September 25, 2019
Ant Financial chairman and CEO Eric Jing said that Alipay and its local e-wallet providers served 1.2 billion customers around the world in June 2019, a 20…
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Contactless 'tap-and-go' payments coming to Rome subway
September 25, 2019
SIA, a designer and manager of technology infrastructures and services for financial institutions, has created a digital platform that enables passengers in…
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Alibaba launches voice ordering, delivery
September 25, 2019
Starbucks is taking another step toward evolving the digital experience for customers in China by launching voice ordering and delivery capabilities within…
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Fishing tools manufacturer taps Frank Mayer and Associates for in-store display
September 24, 2019
Bubba, which makes fishing tools, fillet knives and fishing lifestyle gear, tapped Frank Mayer and Associates, Inc., for an in-store display showcasing the…
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Office Depot debuts virtual line queuing system for print, copy services
September 24, 2019
Office Depot, Inc. has launched a virtual line queuing system, via a mobile app, across more than 600 Office Depot and Office Max stores in a slew of markets…
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Fashion designers tap Klarna for e-commerce payment services
September 23, 2019
Six celebrity fashion designer e-commerce sites are now offering payment provider, Klarna's payment plan services. The retail brands providing Klarna's Pay in…
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When it comes to gift returning, Gen Z is the leader
September 23, 2019
A whopping 77% of consumers expect to return at least one gift this holiday season and Gen Z shoppers will be leading the pack.
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GameStop shuttering nearly 200 stores
September 23, 2019
GameStop expects to close nearly 200 stores by the end of its fiscal year and the figure may actually be higher. The closures are due to poor sales performance…
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Sephora, Nordstrom are tops in retail personalization
September 20, 2019
Retailers Sephora and Nordstrom landed in the first and second spots, respectively, on Sailthru's third annual Retail Personalization Index that polled 1,50…
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Stockouts, customer loyalty top challenges for grocers, reveals data
September 20, 2019
Stockouts and retaining customer loyalty are two top challenges facing the retail grocer segment, according to the 2019 Grocery Insights Data Report, released…
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Online grocer Farmstead expanding into Carolinas
September 20, 2019
Online grocer, Farmstead, is expanding into the Carolinas as part of a partnership with Southeast grocery company, Alex Lee, which is the parent company of…
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Long Island outlet is home to immersive pop-up shop
September 19, 2019
The Tanger Outlets, in Riverhead, New York, is home to an immersive pop-up retail experience that gives consumers a rotating brand experience every 90 days.
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Few C-stores running strong POS systems, claims report
September 19, 2019
Just 18% of convenience stores have the appropriate point-of-sale infrastructure to support the business and nearly half, 43%, find the cost of IT upgrades and…
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Consumers still leery when it comes to social media site shopping
September 19, 2019
While consumers are increasingly using social media sites when it comes to shopping, a hefty majority (90%) are concerned about security when it comes to…
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