News
Arnaud Gauthier tapped as EMEA president/chief customer leader at Symphony RetailAI
October 5, 2018
Symphony RetailAI has promoted Arnaud Gauthier to EMEA president and chief customer officer. He will direct AI-enabled solutions to European, Middle Eastern…
read nowNYC Transit taps C2K partners to support subway cars with digital signage
October 5, 2018
The Metropolitan Transportation Authority's New York City Transit has selected C2K Partners to offer technical and program management support for the…
read nowAlibaba travel service deploys facial recognition for hotel check-in
October 4, 2018
Shiji Group, a network solutions provider for hotels, working with Fliggy, Alibaba's travel service, has integrated facial recognition for hotel check-in…
read nowConsumers will revisit retail websites if content is worthy
October 4, 2018
More than half, 55 percent, of consumers will revisit a retailer's website if content is viewed as useful and valuable, according to a Clutch survey.
read nowPayment card security compliance on the decline
October 3, 2018
A Verizon security report reveals that payment security compliance has dropped for the first time in six years, and businesses are more vulnerable to…
read nowProduct cost, retail location key drivers in consumer shopping
October 3, 2018
A Uberall study of 1,000 U.S.-based smartphone users reveals 58 percent say cost is prime reason for brick-and-mortar store choice, and store location came in…
read nowChipotle launches customer loyalty program
October 3, 2018
Hoping to drive traffic, Chipotle is getting in on the loyalty action, piloting Chipotle Rewards. The points-based loyalty system is now live in three test…
read nowConsumers have mixed feeling about social commerce
October 2, 2018
A new Sumo Heavy report reveals that while chatbots are gaining favor with consumers interaction with chatbots remains low within the retail customer…
read nowEmotional connection drives greater consumer spend, reveals study
October 2, 2018
If retailers and brand can make an emotional connection with a consumer it will pay off in greater spend, according to a new Motista report, Leveraging the…
read nowStudy: Holiday sale event spurs more consumer spend
October 1, 2018
A new Blis research report on U.S. consumer shopping plans reveals 57.7 percent will do most holiday shopping online with nearly 40 percent hitting…
read nowConsumers love a personal touch, reveals study
October 1, 2018
While a good number (86 percent) of consumers like to exercise data protection rights, more than half (56 percent) value personalized offers in the retail…
read nowGift card purchases not always a last-minute consumer purchase
October 1, 2018
Consumers are not buying open-loop gift cards in a last minute gift decisions, and in fact 73 percent plan the gift card purchase in advance, according to a…
read nowSurvey: In-store still most popular place for consumers
September 28, 2018
Shopping in-store is the most popular retail customer experience and a retailer having the right product in stock is a key need for consumers, according to the…
read nowID Tech launches small EMV contactless reader
September 28, 2018
ID Tech, a payment solutions provider, is debuting Kiosk IV, which the company believes to be the smallest EMV contactless reader available to the…
read nowLong lines, frozen e-commerce check-out top 'shopping stressors'
September 27, 2018
When it comes to shopping, U.S. consumers don't like long queues in the store or frozen check-out during online shopping and both are top 'shopping stressors,…
read nowGood number of Gen Z shoppers like brick-and-mortar more than online retail
September 27, 2018
While e-commerce may be exploding a new Profitect survey claims 42 percent of Gen Z shopers (those ages 18-22) like hitting a retail store versus an online…
read nowBrand loyalty can be a fleeting thing, reveals study
September 27, 2018
Retail consumers can be loyal but that loyalty may not last too long, according to a new survey from Adtaxi.
read nowNew York boutique offers a luxury experience for men buying activewear
September 26, 2018
Preview is a men's activewear retailer offering a luxurious fashion take on work out gear with a quest to mesh online lifestyle and wellness brands with…
read nowBluefly partners with 4Cite to spur customer response, influence purchase behavior
September 26, 2018
Fashion marketplace Bluefly is partnering with 4Cite, a people-based identification and insights service provider, to gain insight for driving consumer…
read nowWalmart goes big with virtual reality for employee training
September 25, 2018
Walmart is distributing 17,000 virtual reality headsets as part of its training strategy as the Oculus Go gear is proving to boost store associate retention…
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