News
Most retailers haven't found a profitable way to fill orders
March 1, 2017
A new JDA Software and PwC report reveals just 10 percent of 350 global retailers are making money when it comes to product fulfillment.
read nowBeer, wine may soon hit Amazon Go store shelves
March 1, 2017
Shoppers will likely soon be able to pick up wine and beer while browsing the salad, food and snack aisles at Amazon Go store in Seattle.
read nowAmazon expands food delivery service
February 28, 2017
Washington, D.C. Amazon Prime members can now get deliveries from 150 restaurants, including Osteria Morini, Bolt Burgers, Pizza Mart and Maketto, according to…
read nowChristian retailer closing doors after 85 years in business
February 28, 2017
The world's top Christian-themed merchandise seller, Family Christian, is closing its doors after 85 years.
read nowJ.C. Penney shuttering stores, slashing jobs
February 28, 2017
J.C. Penney is prepping to close up to 140 stores and aiming to lay off 6,000 employees, according to a USA Today report.
read nowPersonalization, price still top of mind for consumers
February 28, 2017
Price remains top of mind for consumers but shoppers also view personalization and fulfillment are key reasons for shopping a retail location.
read nowReport: Apple aiming to expand NYC store
February 27, 2017
Apple plans to more than double the size of its Fifth Avenue, New York City store, which is well-known for its glass cube design.
read nowTiffany & Co on hunt for new CEO
February 27, 2017
Tiffany & Co Chairman and former CEO Michael Kowalski is back in the CEO role for an interim period now that its most recent CEO, Frederic Cumenal, has…
read nowStudy: Customer service supplants sales as job No. 1 in retail banking
February 24, 2017
Boosting sales results is no longer job one for North American banks. These financial institutions now believe cultivating customer relationships is their top…
read nowQuikTrip debuts mobile ordering via its app
February 24, 2017
QuikTrip customers can now order via the convenience store brand's app.
read nowTarget pulls back on innovation, claims report
February 24, 2017
In the wake of not-so-great sales, Target reportedly is culling down on technology innovation including the shuttering of a start-up effort.
read nowStudy: Consumers believe mobile wallet data is secure
February 24, 2017
Consumers across the globe are more concerned with protecting their financial and payments information stored on a computer than they are with protecting this…
read nowUnisys rises to omnichannel banking challenge with Elevate
February 24, 2017
Unisys Corp. has unveiled Elevate by Unisys, an end-to-end digital banking software platform and suite of applications designed to deliver an omnichannel…
read nowIgnoring personalization can cost a retailer, reveals survey
February 23, 2017
Better customer experience can boost a retailer's revenue by 5 percent and retailers missed out on $150 billion in payback last year in failing to provide…
read nowBarneys names a new top chief
February 23, 2017
Barneys CEO Mark Lee is taking on a new role, executive chairman, and COO Danielle Vitale is stepping into his prior chief leadership role.
read nowRetail sales off to good start in new year
February 22, 2017
Retail sales in January rose 0.4 percent and represented a 5.6 percent increase compared to the previous year.
read nowCustomer experience top priority in supply chain operations
February 22, 2017
More than half of retailers, 67 percent, view customer experience as top importance when it comes to supply chain performance and decision making.
read nowResearch: More big companies are gungho on CX
February 22, 2017
A new Temkin Group report reveals customer experience investments are on the rise and good return-on-investment last year is spurring greater attention and…
read nowShoes.com prepping for bankruptcy
February 21, 2017
Without any forewarning, Shoes.com shuttered its business in late January and closed two brick-and-mortar locations as well as two other off-shoot shoe sites…
read nowDeborah Fine named CEO at Ritani
February 21, 2017
Ritani, an online jewelry retailer, has named its first CEO.
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