News
Bob Mariano named to InContext board of directors
January 30, 2017
Bob Mariano, founder of the Mariano's grocery chain, is now a member of the board of directors for InContext, a virtual reality solution provider.
read nowHP debuts new tools to help retailers boost customer experience
January 26, 2017
HP is debuting its HP Elite x3 Mobile Retail Solution and the HP MX12 Retail Solution, both aimed at helping retailers improve the customer experience and…
read nowNeiman Marcus launches voice-controlled wearables for better communication
January 26, 2017
Neiman Marcus Last Call Stores are deploying voice-controlled wearables to help spur better communication within its luxury fashion retail operation.
read nowAmazon to open Colorado fulfillment center
January 25, 2017
Online retailer Amazon is prepping a new one-million-square foot fulfillment center in Colorado, its first picking and shipping center in the state and one…
read nowGeneration Z loves shopping at the brick-and-mortar retailer
January 25, 2017
While the Generation Z shopper is a digital customer they still love going to the store to shop and that means retailers need to shore up on interactive…
read nowClutch expands mobile marketing strategy with Persio acquisition
January 24, 2017
Customer management and marketing analytics player Clutch is buying Persio, a mobile promotions platform, in a quest to expend its mobile marketing…
read nowGymboree taps Aptos tools to enhance customer experience
January 24, 2017
The Gymboree Corp. is deploying Aptos' POS and enterprise order management technology to integrate online and in-store operations to provide customers with a…
read nowAmazon eyeing role as auto parts retailer, claims report
January 23, 2017
Add auto parts to the ever-growing list of retail business focal points for Amazon.
read nowMaxMedia taps ex-WebMD leader for VP operations role
January 23, 2017
Rodney Sharples is the new VP of operations for MaxMedia and will report to MaxMedia CEO and Founder Keehln Wheeler.
read nowCustomer loyalty requires a retail transformation, reveals IBM study
January 20, 2017
New IBM research reveals retailers must transform fast if they hope to inspire customer loyalty as consumers are busy shopping on their phones, online and in…
read nowStudy: Consumers want to be wanted
January 20, 2017
Retailers need to commit to earning a consumer's business as 79 percent of consumers will only buy from brands that provide they care about earning a shopper's…
read nowAmerican Apparel lays off 3,400 after sell-off
January 19, 2017
American Apparel laid off 3,400 workers Monday following a bankruptcy sale to Gildan Activeware.
read nowSupervalu taps former Target leader for VP role
January 19, 2017
Anne Dament, a former Target senior merchandising leader, is the new senior VP of retail, merchandising and marketing for Supervalu Inc.
read nowBrick-and-mortar store experience worse than washing dishes for many consumers
January 19, 2017
One third of consumers would rather wash dishes than hit a retail store and 40 percent view shopping in a brick-and-mortar retailer as a chore.
read nowMost gift recipients lie about liking gifts, survey reveals
January 17, 2017
If you think grandma really loved that sweater or Dad was truly happy about the new slippers, think again.
read nowBluecore taps ex-Oracle data cloud guru as COO
January 16, 2017
Rob Holland, formerly Datalogix and Oracle general manager, is now the first chief operating officer for Bluecore, a real-time interaction management platform…
read nowHoliday trends report reveals online growth, greater ecommerce traction
January 13, 2017
Total holiday season spend in 2016 beat out 2015 with growth jumping from 1.8 percent in 2015 to 4.7 percent in 2016, according to First Data’s updated Holiday…
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ICX Association looks to ‘elevate’ the state of customer experience with annual awards
January 13, 2017
Nomination deadline for the association's annual awards is March 15, 2017.
read nowMacy's kicks off cost efficiency, streamlining strategy
January 12, 2017
In a quest to boost cost efficiency and streamline its store portfolio, Macy's will close about 100 locations by August of this year, according to a press…
read nowOmnichannel retailers big winners in holiday season
January 12, 2017
Retailers with an omnichannel strategy enjoyed a robust return-on-investment this holiday season as consumers spent 16 percent more on holiday purchases in…
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