News
US Bank launches loyalty app pilot
April 29, 2016
U.S. Bank has launched Deal Local, a mobile app designed to help local businesses attract new customers and build loyalty with existing customers through deals…
read nowFoxtel hires on new customer service, retail leader
April 28, 2016
Mark Buckman, former managing director at Telstra and Commonwealth Bank CMO, has been tapped as Foxtel's new leader for customer and retail strategy.
read nowAmazon expands Prime Now restaurant delivery
April 27, 2016
San Francisco diners seeking a meal can now access a new restaurant delivery service launched by Amazon via its Prime Now program.
read nowMTN South Africa hires on customer experience leader
April 27, 2016
Isabella Naidoo is the new chief customer experience officer at MTN South Africa.
read nowFormer Target CEO takes Radio Shack helm
April 27, 2016
RadioShack has a new CEO, its third leader in the first half of this year.
read nowMother's Day shoppers are mostly moms, reveals new study
April 27, 2016
Retailers aiming to capitalize on the Mother's Day sales event should know one thing upfront: nearly half the gift shoppers will be moms themselves.
read nowBarneys goes personal and to the cloud to boost customer engagement
April 26, 2016
Barneys New York is using a new personalization technology to boost customer experience at its new flagship Manhattan location.
read nowSurf merchandise retailer develops own store scent, custom sound
April 26, 2016
Few retailers boast their own scent and the short list now includes surf clothes and merchandise retailer Billabong.
read nowMother's Day should prove lucrative for clothing retailers, eateries
April 25, 2016
A new study reveals clothing will be a popular choice for Mother's Day shoppers, as well as a special meal, and spending is expected to be up six percent this…
read nowW.S. Badcock taps veteran leader for retail VP role
April 25, 2016
Furniture retailer W.S. Badcock is promoting Mitchell P. Stiles Jr. to serve as VP of dealer retail operations.
read nowQ1 busy and profitable for Amazon
April 25, 2016
Amazon's cash flow spiked 44 percent, hitting $11.3 billion, and net sales increased 28 percent, hitting $29.1 billion, in Q1. The net income was $513 million…
read nowMacy’s, Home Depot lead top retail brands ranking
April 22, 2016
Retailers Macy’s, DSW Shoes and Best Buy ranked as the top three, respectively, in the Harris Poll 2016 Brands of the Year EquiTrend Study.
read nowRetailers slagging in omnichannel efforts, reveals report
April 22, 2016
The Periscope research reveals nearly half of retailers acknowledge omnichannel strategies are not progressing fast enough.
read nowVisa aims to enhance checkout experience for card holders
April 22, 2016
The company is upgrading software to spur faster transactions involving chip-embedded cards.
read nowEcommerce retailers are favorite for Mother’s Day consumers
April 22, 2016
Retailers selling online will be happy to hears this survey result.
read nowKelly Ripa collection hits home at Macy's
April 21, 2016
The morning talk show host debuts a limited home furnishings line.
read nowPeople's United Bank shines at customer experience, report reveals
April 21, 2016
Millennial small business owners may bring big disruption to the banking industry, reveals report.
read nowPOS provider payworks launches customer engagement platform
April 20, 2016
Engage is a new platform that links payment transaction data to shoppers' profiles, which can help in the development of customer engagement solutions.
read nowOld Navy names a new president after seven-month search
April 18, 2016
Veteran Old Navy/Gap executive takes helm.
read nowMacy's CMO resigns post
April 18, 2016
Marketing executive worked for the retailer for three decades.
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