News
Modell's tapping Kronos mobile tech to enhance user experience
June 28, 2019
Modell's Sporting Goods is using Kronos Inc.'s Workforce /Dimensions cloud suite, a mobile solution, to enhance the employee experience as well as increase…
read nowEuropean payments firm SIA to provide contactless POS in Greece's Market In grocers
June 27, 2019
SIA, a European payments technology firm, has signed a 5-year agreement with Market In, a retailer in Greece, to enable contactless payments at more than 1,00…
read nowCashierless convenience stores stumbling in China
June 27, 2019
The excitement over unmanned convenience stores in China has fallen short after two years, according to a Nikkei Asian Review report.
read nowFriendShip drives loyalty, in-store visits with Paytronix digital CX platform
June 27, 2019
FriendShip has increased in-store visits by 5% and has seen gas purchases jump 18% it said, due to targeted pump-to-store marketing created by Paytronix as…
read nowAmazon taps Rite Aid for counter-based product delivery
June 27, 2019
Amazon is partnering with Rite Aid in a product delivery service and plans to expand to thousands of locations across the U.S.
read nowSurvey: Most Gen Z shoppers using Buy Online Pickup In Store
June 26, 2019
Package Conceirge, a provider of automated locker solutions, has released findings about the shopping behaviors of adults aged 18-25 years old. Among the…
read nowConverge Retail updates kinetic retail display platform
June 26, 2019
Converge Retail has introduced its latest kinetic retail display platform designed to disrupt traditional retail by breaking down barriers most commonly…
read nowBest Buy now Apple expert, repair partner
June 26, 2019
Best Buy stores nationwide are now offering Apple authorized services via the Best Buy Geek Squad.
read nowA great time to be a consumer, say retail leaders
June 26, 2019
Today's shoppers are not only "nuanced in their expectations," but are in the driver's seat of the retail transacation, according to industry leaders that…
read nowCiti, Mastercard to roll out real-time rewards redemption for shopping, dining
June 25, 2019
Citigroup Inc. announced a new rewards feature with Mastercard to allow Citi ThankYou cardmembers to get real-time alerts and redeem their points on a variety…
read nowReport: Brands not understanding shopper needs
June 25, 2019
There's still a big disconnect between shoppers' needs and what brands understand when it comes to those needs and providing a friction-free buying experience.
read nowConsumers love exceptional service, will jump ship for it
June 25, 2019
Two-thirds of consumers will jump ship to another brand if that brand is providing the best experience.
read nowCalifornia retail center will boast innovative parking experience
June 25, 2019
Shoppers at the Long Beach 2nd & PCH development, in California, will find parking a bit easier in the fall thanks to EnSight Technology's intelligent…
read nowAmazon ownership boosting Whole Foods customer experience
June 24, 2019
Whole Foods is enjoying a 3.6 point increase on the annual Forrester Customer Experience Index, the biggest jump of any brand this year, and it's likely due to…
read nowBest Buy puts exercise equipment on its shelves
June 24, 2019
Electronics retailer, Best Buy, is now selling exercise bikes, rowing machines and treadmills.
read nowWalmart launches yet another delivery offering
June 24, 2019
Walmart Inc. is piloting "Delivery Unlimited," a grocery subscription service consumers can sign up for monthly ($12.95) or on a yearly ($98) basis.
read nowInewvation deploys digital signage for retailer at Jewel Changi Airport
June 21, 2019
Inewvation International has deployed 2.6-millimeter pitch Slim Series displays for the retail brand Mango at Jewel Changi Airport in Singapore, according to a…
read nowWhat global consumers really, really want
June 20, 2019
Customers want a personalized and convenient consumer experience, according to a Verizon study conducted by Longitude that examined what consumers really want…
read nowStudy: Emotion a critical aspect in customer decision-making
June 20, 2019
What and how a customer is feeling is important for brands that are striving to influence purchase decision and boost brand loyalty.
read nowNew York proposing law to protect consumers against data breaches
June 20, 2019
New York state legislators have approved a data protection bill, called the SHIELD Act, that would boost disclosure requirements and strengthen consumer…
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