News
Pet retailer deploys IBM MobileFirst to simplify purchase journey
July 20, 2017
The U.K.-based Pets at Home is launching Sales Assist, an IBM MobileFirst for iOS app for iPad, to drive a simpler purchase process across its 440 stores.
read nowChatbots gaining popularity with consumers, especially millennials
July 19, 2017
One quarter of U.S. consumers are using a chatbot on a daily basis, and that figure spikes to 40 percent among the millennial generation.
read nowA few changes coming in back-to-school shopping season
July 19, 2017
Mass merchants will benefit most during this year's back-to-school shopping season, and department stores will likely see a decline in consumer traffic…
read nowFormer Bulgari leader now Tiffany CEO
July 19, 2017
Alessandro Bogliolo, who formerly served as an executive with Bulgari SpA, is taking on the CEO role for Tiffany.
read nowGiant Eagle taps Symphony EYC to drive customer-centric retailing
July 19, 2017
Giant Eagle is aiming to drive customer-focused retailing via the use of Symphony EYC's solutions to gain greater customer insight and drive more personalized…
read nowBenQ rolls out 4K interactive flat panels
July 18, 2017
BenQ America Corp. is adding the 65-inch RP654K, 70-inch RP704K and 75-inch RP750K to its line of interactive flat panels.
read nowFurniture retailer launches delivery tracking service
July 18, 2017
Jerome's Furniture wants its customers to know where their furniture is, and has launched a smart tracker service to provide customers insight on the delivery…
read nowPayPal finds way into Samsung Pay
July 18, 2017
Samsung has announced an expanded strategic partnership with PayPal, adding PayPal as a payment method within Samsung Pay wherever Samsung Pay is accepted…
read nowVoice-controlled devices playing bigger part in consumer purchasing
July 17, 2017
Just about one in three shoppers will make a purchase through a voice-controlled device in the next year, and nearly one in five, 19 percent, made a voice…
read nowJCPenney launching new toy shops in stores and online
July 17, 2017
New toy shops are coming to JCPenney shoppers whether they're browsing brick-and-mortar locations or jumping online to shop.
read nowAmazon both friend and foe to retailers
July 14, 2017
While Amazon has long been described as the traditional retail killer, competing retailers view the ecommerce giant as both a foe and a friend — the latter…
read nowVirtual assistant offers checkpoint assistance at Barcelona airport
July 13, 2017
The Barcelona-El-Prat Airport in Spain recently deployed a virtual assistant at its security gates using BrightSign's HD1023 media player. Users can receive…
read nowNEXTEP Systems teams with LevelUp on POS integration
July 13, 2017
NEXTEP Systems, a provider of self-order POS solutions, has partnered with LevelUp, a U.S. mobile payment platform, to make the ordering experience faster and…
read nowStudy: Consumers love to touch, love music, but long wait lines not so much
July 13, 2017
When it comes to brick-and-mortar shopping, a majority of U.S. consumers, 72 percent, love being able to touch, feel and try products, and the statistic jumps…
read nowCalifornia DMV installs self-serve kiosks in supermarkets
July 12, 2017
The California Department of Motor Vehicles has installed self-service kiosks in 12 Vons, Superior and Albertsons supermarkets, according to NBC Los Angeles.
read nowSmartphones will soon beat out tablets in UK mobile spend
July 11, 2017
The smartphone will soon blow past the tablet in the U.K. when it comes to mobile shopping, with smartphones grabbing 51.5 percent of spend next year.
read nowAllpoint Network adds Rite Aid locations
July 11, 2017
Allpoint Network, a wholly owned subsidiary of Cardtronics, has announced the addition of selected Rite Aid Pharmacy locations in the Northeast, Mid-Atlantic…
read nowResearch highlights challenge points when it comes to customer experience
July 11, 2017
While 76 percent of retail decision makers believe they have enough actionable data, more than half (55 percent) are still relying on written, non-automated…
read nowResearch: Lifestage and lifestyle play big roles in consumer path to purchase
July 11, 2017
Family, childhood experiences and external influences all play a role in the consumer's path to purchase, according to new Alliance Data research.
read nowTrue Fit boosts personalization with new shopping capability
July 10, 2017
The data-driven personalization platform True Fit has boosted its capabilities with a "Shop for Others" function that lets users build additional profiles for…
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