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News

Target goes with tradition for Thanksgiving

November 22, 2016

Despite the fact more than a few retailers are closing on Thanksgiving and many others are adjusting hours, Target is sticking with what it says works and…

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Survey: Millennials most likely to disregard loyalty programs

November 22, 2016

Millennials aren't too trusting of loyalty programs, with 29 percent more likely than other generations to believe the programs are rigged.

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Staples tapping app to push special Black Friday sales

November 21, 2016

Staples shoppers are getting a special peek into Black Friday deals via the retailer's app.

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IBM buys a familiar Watson-based shopping assistant

November 21, 2016

IBM is acquiring the Expert Personal Shopper (XPS) division from Fluid, which built the shopping assistant tool using IBM's Watson cognitive computing…

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Wal-Mart's Cyber Week kicks off on Black Friday

November 21, 2016

Mega retailer Wal-Mart is not only boosting product inventory for the upcoming holiday sales season, from 8 million items to more than 23 million, it’s kicking…

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Amazon installs pickup lockers in Central Pennsylvania

November 18, 2016

The Colonial Park Mall in Lower Paxton Township, Pennsylvania now offers Amazon Locker, providing consumers with somewhere other than their home or office to…

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Appliance sales big part of JC Penney Black Friday event

November 18, 2016

Move over clothes and accessories. JC Penney is putting appliances up front and center for Black Friday and not one single toy.

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Consumers will shop, spend more on themselves this holiday season

November 18, 2016

Holiday season shoppers won't just be tossing items in the wagon for family and friends. A good portion, 58 percent, will be scouting out discount items for…

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Wal-Mart tests blockchain technology to track food

November 18, 2016

Wal-Mart has started tracking two products using blockchain technology: a packaged produce item in the U.S., and pork in China, according to Bloomberg. While…

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Kroger, Cardtronics re-up agreement for the long term

November 17, 2016

Cardtronics has entered into a new, long-term ATM services agreement with The Kroger Co., the nation's largest traditional grocery retailer.

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Wal-Mart stocking up its inventory for holiday season

November 17, 2016

Mega retailer Wal-Mart is aiming to make sure it meets online shoppers' expectations by boosting inventory by more than half and debut special deals for early…

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Target grocery leader takes leave

November 17, 2016

The revolving doors at Target's corporate offices are busy with yet another top leader leaving the retailer.

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Customer experience database aims to help brands 'get on the map'

November 17, 2016

The Interactive Customer Experience Association has released a new customer experience database and map of the best in-venue experiences around the globe.

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Digital sales boost Target's Q3 earnings

November 16, 2016

Target is looking forward to the holiday sales season given robust financials in the third quarter thanks to back-to-school season and a boost in digital sales.

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30 percent of consumers hate Black Friday

November 16, 2016

Black Friday apparently isn't so well loved by consumers despite historical big sales and price reductions on what has long been the busiest holiday season…

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J.C. Penney store sales dip yet retailer is upbeat about holiday

November 16, 2016

Unseasonable weather and a strategy to put appliances front and center as the holiday sales season hits are two factors J.C. Penney is citing for a 0.8 percent…

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IoT will spur mobile going forward, reveals study

November 15, 2016

Mobile will continue to grow in North America and a prime factor is the advancement of IoT adoption, specifically machine-to-machine and general digitalization…

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Smaller discounts, fewer discounted products this holiday season

November 15, 2016

A new report predicts there will not be as many product discounts, or holiday promotional discounts, this holiday season and it's all part of a new retail…

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Wine marketer taps CardFlight for mobile device sale distribution

November 14, 2016

Traveling Vineyard, which markets wines via in-home tasting events, is deploying CardFlight to provide its distributors the ability to accept mobile device…

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Voxpro names 2 new senior leaders

November 14, 2016

A top Ireland customer experience provider, Voxpro, has appointed two new senior team leaders.

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